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San Antonio 48 (Bulverde Rd/Loop 1604) True TX BBQ - Order Taker/Runner - Part-Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
H-E-B is a well-established supermarket chain that operates a variety of in-store services, including grocery retail and restaurant operations. As a respected leader in the retail sector, H-E-B is recognized for its commitment to quality products, exceptional customer service, and community engagement throughout Texas and Mexico. The company places great emphasis on creating a welcoming shopping environment and delivering memorable customer experiences. Within its diverse portfolio, H-E-B Restaurants offer guests a unique dining experience featuring fresh, quality food and beverages, supported by a dedicated team of staff who maintain high service standards. Working at H-E-B means becoming part of a... Show More
Job Requirements
- 1+ years experience in customer service
- working understanding of nutrition values and ingredients
- advanced communication, interpersonal, and customer service skills
- organization and planning skills
- computer skills
- reading and writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile even when balancing multiple priorities
- completion of Alcohol Seller Training and Cash Handling training upon hire
Job Qualifications
- 1+ years experience in customer service
- experience in restaurant Point of Sale (POS) systems preferred
- working understanding of nutrition values and ingredients
- advanced communication, interpersonal, and customer service skills
- organization and planning skills
- computer skills
- reading and writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile even when balancing multiple priorities
- completion of Alcohol Seller Training and Cash Handling training upon hire
Job Duties
- Builds strong relationships with customers in varying situations
- takes orders from customers
- assists with menu and beverage selections including alcoholic beverages
- provides detailed information on menu items and specials and beer and wine
- serves food, drink, and products to guests
- processes cash, check, debit, and credit transactions accurately and quickly
- uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- interacts positively with customers in person, on the phone, or through technology
- assists with catering orders as needed
- addresses complaints
- resolves problems in a way that builds relationships
- models teamwork to ensure a great guest experience
- prepares, packages, merchandises product
- assists in technical areas as needed
- ensures compliance with TABC regulations
- ensures compliance with department and store standard operating procedures
- buses and cleans tables
- performs deep clean of dining, ordering, bar areas as needed
- maintains beverage station and bar areas
- maintains sanitation in food and beverage prep areas and display cases
- properly handles, operates, and maintains equipment
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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