Salon Receptionist / Customer Service Representative

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Flexible
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Benefits

competitive compensation plan
medical benefits
Dental benefits
free monthly services
Membership sales commissions
Flexible Hours
Discounts on retail products
Clear career path
ongoing training

Job Description

Drybar is a unique blow dry-only bar that focuses exclusively on delivering exceptional blowouts, setting itself apart from traditional salons by specializing in one key service. Founded on the philosophy of mastering one thing and doing it better than anyone else, Drybar has revolutionized the salon experience, offering customers a dedicated service without cuts or color, just expert blowouts. With a vibrant and welcoming atmosphere, Drybar has established itself as the go-to destination for clients seeking professional styling in a fast, friendly environment. The brand's commitment to excellence and customer satisfaction has driven its wide appeal and growth across many... Show More

Job Requirements

  • High school diploma or equivalent
  • One plus years of experience in fast paced customer service environment
  • Must be 21 years or older and meet Virginia Alcoholic Beverage Control requirements to serve as an ABC manager
  • Ability to work at a sustained fast pace
  • Excellent problem solving and troubleshooting skills
  • Experience operating Point of Sale systems
  • Frequent standing and walking during shifts
  • Ability to multitask
  • Professional demeanor under pressure

Job Qualifications

  • One plus years experience in a fast-paced customer service centric environment such as sales associate retail sales associate customer service representative store associate or salon associate
  • Must be 21 years or older and meet Virginia Alcoholic Beverage Control requirements to serve as an ABC manager
  • Previous experience with Point of Sale Systems strongly preferred
  • Previous salon or spa experience preferred but not required
  • High school diploma or equivalent
  • Ability to work at a sustained fast pace
  • Excellent problem solving and troubleshooting skills
  • Proven track record in providing over-the-top amazing customer service
  • Ability to multitask with ease
  • Frequently required to stand and or walk for duration of 6-8 hour long shifts
  • Has the technical ability and skills to operate a point of sale system
  • Problem solver using logic and support resources to solve problems at the front desk
  • Maintains professional demeanor under pressure

Job Duties

  • Provide excellent customer service to clients
  • Greet customers warmly and assist in retail product sales
  • Operate Point of Sale systems accurately and efficiently
  • Promote and sell Drybar membership packages
  • Maintain a clean and inviting salon environment
  • Troubleshoot and resolve customer issues promptly
  • Multitask effectively during fast-paced service hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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