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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is a leading North American retailer specializing in arts and crafts supplies, creative products, and framing services. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as a robust online presence at Michaels.com and Michaels.ca. Known as the destination for those passionate about creativity and celebration, Michaels continues to foster a welcoming environment that inspires customers to express themselves through a wide range of artistic mediums and projects. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, expanding its footprint in the creative... Show More
Job Requirements
- Minimum age of 16 years or older
- ability to remain standing for long periods
- ability to move throughout the store
- physical capability for regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladder or similar equipment
- ability to perform essential job functions with or without reasonable accommodation
- compliance with federal, state, and local job requirements
Job Qualifications
- Retail and/or customer service experience preferred
- ability to work flexible hours including nights, weekends, and early mornings
- strong communication and interpersonal skills
- ability to stand for extended periods
- capable of lifting heavy boxes and using ladders safely
- positive and respectful attitude
- ability to follow Standard Operating Procedures
- basic cash handling skills
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company policies
- interact respectfully and promote commitment to the organization’s vision and values
- cross trained in Custom Framing selling and production
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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