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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,000.00 - $43,517.00
Work Schedule
Flexible
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a renowned hospitality company committed to delivering superior guest experiences while fostering a workplace culture that values integrity, community, profitability, and fun. Known for managing a diverse portfolio of hotels and resorts, Concord emphasizes quality in every aspect of its operations, from customer service to employee development. The company prioritizes an 'Associate First' philosophy, ensuring that employees receive comprehensive training, career advancement opportunities, and a supportive environment that encourages personal and professional growth. Concord Hospitality also upholds diversity and inclusion as core elements of its mission, actively creating a great place to work for all individuals. By... Show More
Job Requirements
- High school diploma or equivalent
- preferred experience in hospitality sales or event management
- excellent communication skills both verbal and written
- strong organization and time management abilities
- ability to manage multiple events and priorities simultaneously
- proficiency with sales tracking systems such as Delphi
- ability to represent the hotel professionally at industry events
- flexibility to work varied hours including weekends and evenings as needed
- enthusiastic and team-oriented mindset
- strong attention to detail and follow through
Job Qualifications
- Enthusiastic with intense and eager enjoyment and interest
- works well as a member of a group
- capable of carrying out tasks with all necessary details
- motivated by flexibility to set own schedule and goals
- motivated by ability to make an impact on projects or organization
- self-starter who performs without outside help
- highly motivated by goal completion
- novice-level analytical skills
- preferred experience in sales or event management in hospitality
Job Duties
- Provide the highest levels of customer service to internal partners and external clients
- deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business
- respond in a quick, timely, and professional manner to all internal partners and external customers
- deliver clear and concise communique representative of Concord Hospitality
- effectively and efficiently monitor and manage all aspects of pre-event, event, and post-event details including room blocks, meeting space, contract clauses, group resumes, event orders, billing details
- gain knowledge of the hotel’s food and beverage products, pricing, and presentation
- demonstrate excellent time management, self-motivation, and organizational skills
- foster business with proactive and reactive sales efforts
- provide excellent customer service with speed and efficiency in returning calls and bookings
- provide excellent follow through on details to account and hotel departments
- represent the hotel at all industry events with professionalism and character
- meet and exceed monthly revenue and sales call goals
- document all sales activities in Delphi or similar sales system for tracking and history
- assist as needed in the operation of a successful hotel as a team player
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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