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Job Overview
Compensation
Hourly
Range $9.25 - $14.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
performance bonuses
Job Description
Our company is a dynamic retail business committed to delivering an exceptional customer experience through a wide range of high-quality products. We pride ourselves on maintaining a welcoming environment for our customers and providing outstanding support and services. As a leading retailer, we operate both online and in physical store locations, ensuring convenience and accessibility to our diverse client base. We are currently expanding our team and looking for passionate individuals to join us in the role of Customer Service Representative (CSR). This position is a full-time employment opportunity that comes with a competitive salary and benefits.\n\nIn the role of... Show More
Job Requirements
- high school diploma or equivalent
- excellent communication skills
- ability to handle multiple communication channels
- customer-oriented mindset
- ability to work in a fast-paced environment
- basic computer proficiency
- availability to work flexible hours
Job Qualifications
- high school diploma or equivalent
- previous customer service experience preferred
- strong communication and interpersonal skills
- ability to multitask and manage time effectively
- familiarity with customer service software is a plus
- basic sales skills
Job Duties
- assist customers via ticket, chat, and phone
- present, promote, and sell products/services
- resolve customer inquiries and complaints promptly
- process customer orders and returns accurately
- document and track customer interactions
- provide feedback to improve service quality
- collaborate with team members to enhance customer experience
Job Location
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