Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.50
Work Schedule
Standard Hours
Benefits
competitive compensation
Paid holidays
Sick Time
vacation
Medical insurance
Dental Insurance
Life insurance
401(k) retirement plan
Paid training
Employee Discounts
on-site parking
Job Description
RBM of Atlanta Mercedes-Benz, located in Sandy Springs, GA, is a prestigious and privately owned Mercedes-Benz dealership with a rich history and a commitment to excellence. Established in 1964, RBM of Atlanta has become Atlanta's premier Mercedes-Benz connection, known for innovation and outstanding customer service. The dealership boasts the recognition of being a 2025 J.D. Power Dealer of Excellence and holds the distinction of being the first Mercedes-Benz dealer honored for eight consecutive years. RBM of Atlanta has pioneered numerous automotive firsts, including being the first to offer courtesy vehicles, mobile service, and pick-up and delivery services, setting a standard... Show More
Job Requirements
- High school diploma or GED
- previous customer service or receptionist experience preferred
- excellent verbal and written communication skills
- ability to multitask and stay organized
- friendly and personable demeanor
- willingness to adhere to company policies and procedures
- basic computer skills
- ability to work in a fast-paced environment
Job Qualifications
- High school diploma or GED
- experience in customer service or reception role preferred
- excellent communication skills
- ability to multitask effectively
- proficiency with CRM systems is a plus
- strong interpersonal skills
- ability to maintain a professional appearance
- problem-solving and conflict resolution skills
Job Duties
- Warmly greet and welcome clients and other guests to the dealership
- do not leave the reception desk unattended
- manage the waiting area and showroom amenities
- actively listen to our clients and their needs and interpret body language in order to exceed client’s expectations, solve problems, and de-escalate issues
- be an organized and productive multi-tasker
- maintain customer contact notes in our CRM system and manage our “up-list”
- maintain a neat and professional appearance at all times
- must be upbeat and very personable
- proactively communicate potential issues with customers, management and other departments in order to provide the best possible customer experience
- abide by company policy and departmental best practices and procedures
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: