Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
401K Plan with match
Paid Time Off
growth opportunities
Paid training
Employee vehicle purchase options
discounts on products and services
Job Description
Kollective is a distinguished automotive group that prides itself on offering an unparalleled ownership experience to every customer. Representing some of the world's most luxurious and iconic automotive brands—Mercedes-Benz, Lexus, Audi, and Jaguar Land Rover—Kollective operates in key locations including New York City, Long Island, New Jersey, and Texas. As a company, Kollective is committed to creating a customer journey that goes beyond expectations, ensuring that every interaction reflects their tradition of excellence and the foundation of their success. Rather than simply being a car dealership, Kollective positions itself as both a digital and physical retail destination. The company embodies... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or receptionist role preferred
- Strong interpersonal and organizational skills
- Ability to multitask and prioritize tasks effectively
- Commitment to delivering outstanding customer service
- Ability to use computer systems and software relevant to the dealership
- Excellent verbal and written communication skills
Job Qualifications
- Excellent listening/communication skills
- Outgoing and positive personality
- Computer literate
- Punctual nature and ability to handle schedule flexibility and dynamic work environment
- Professional appearance
- Valid driver’s license and clean driving record
Job Duties
- Greeting all customers promptly and professionally
- Ensuring that customers receive accurate, prompt assistance
- Acknowledging that assistance during management follow-up calls is essential to the success of this position
- Creating a positive first impression
- Gathering accurate information
- Responding to customer questions and concerns
- Answering dealership group phones, greeting and receiving prospects and customers
- Directing customers to the correct department, notifying the appropriate person that a customer is waiting, and introducing the customer to the salesperson
- Working cooperatively with the sales and other internal teams
- Communicating with callers and visitors in a professional, friendly, and efficient manner
- Typing memos, correspondence, reports, and other documents
- Assisting in scheduling and confirming sales appointments
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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