Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive salary
commission structure
Health Insurance
Paid Time Off
Professional development opportunities
Flexible work environment
career advancement
Job Description
ContactPoint360 is a leading Business Process Outsourcing (BPO) company known for its relentless focus on delivering exceptional customer experiences. As one of the fastest-growing BPOs globally, with over 5,000 teammates spread across 10 global locations, ContactPoint360 merges cutting-edge technology with innovative strategies to empower its clients' success. The company is deeply committed to its people, investing in their development and cultivating future leaders from within, as evidenced by the fact that 50% of its leaders have been promoted internally. The CEO's own journey from a phone agent highlights the company's genuine care for its workforce, embedding a culture of growth,... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- minimum of 3 years sales experience in travel, hospitality, or related sectors
- demonstrated track record of meeting or exceeding sales quotas
- strong interpersonal and communication skills
- proficiency in CRM software and sales pipeline management
- self-motivated with a hustler's mindset
- ability to work independently with minimal supervision
Job Qualifications
- Proven success in sales within the travel and hospitality industry
- experience with BPO services related to customer care and operational support
- excellent communication, presentation, and negotiation skills
- strong understanding of travel and hospitality market dynamics
- ability to build and maintain strategic client relationships
Job Duties
- Own the Travel and Hospitality vertical by identifying and acquiring key clients in airlines, hotels, resorts, OTAs, and cruise lines
- sell BPO solutions including reservation management, guest support, loyalty programs, and claims handling
- build and maintain strong relationships with decision-makers such as VPs of Operations, Heads of CX, and CEOs
- stay informed on travel tech and industry trends to provide expert guidance
- close deals efficiently, meeting and exceeding sales targets
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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