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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,400.00 - $72,800.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hotel management company with an extensive portfolio of hotels and an ambitious pipeline of new properties and acquisitions. Unlike many organizations focused solely on growth by numbers, Ascent Hospitality centers its business philosophy around people – their team members and guests alike. This people-first approach fosters a culture that emphasizes memorable experiences, promoting a positive and collaborative work environment where teamwork is paramount. The company is committed to nurturing a professional atmosphere where individuals work together for a unified purpose, exemplifying leadership qualities such as effective communication, responsiveness to others' needs, and the ability to... Show More
Job Requirements
- High school education is required
- Prior experience in sales manager or supervisor role
- Valid driver’s license and reliable transportation
- Ability to provide professional and courteous guest service
- Good time management skills and ability to work with minimal supervision
- Good organizational skills, ability to multitask and strong attention to detail
- Ability to understand and follow verbal/written instructions and communicate both verbally and in writing
- Demonstrated business communication skills
- Ability to maintain a positive and professional attitude when interacting with clients
- Excellent interpersonal skills
- Highly responsible, reliable, and ethical
- One to two years of experience in the hotel industry, business management or similar discipline required
Job Qualifications
- High school education is required
- College education is preferred
- Must have prior experience in Sales Manager or Supervisor role
- Must be able to effectively lead and motivate a team
- Previous hotel sales experience preferred, but not required
- Proficiency in Microsoft Office applications
- Strong interpersonal and business communication skills
Job Duties
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail per company guideline
- Cultivate lead sources of sales through direct sales calls, weekly visits to designated calendar targets within your territory and follow-up calls, some of which will be cold calls
- Ensure focus is on proactive selling and reactive selling with individual and group goals
- Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
- Ensure the development of a strategic account plan for the demand generators in the market
- Provide customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
- Develop strong partnerships with local organizations to further increase brand/product awareness
- Develop strong community and public relations by ensuring property participation in local, regional and national tradeshows and client events
- Review the STAR report, competitive shopping reports and use other resources to maintain an awareness of the hotel's market position
- Research competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share
- Attend sales strategy meetings to provide input on weekly and overall sales strategy
- Suggest innovative marketing ideas and proactively develop deployment strategies to continue to grow market share
- Serve as the sales contact for the General Manager, Regional Sales leaders and current and future guests
- Serve as hotel authority on sales processes and sales contracts
- Participate in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business
- Identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy
- Support the General Manager by coordinating crisis communications
- Execute and support Customer Service Standards and hotel's Brand Standards
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
- Perform other duties, as assigned, to meet business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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