Galleria Park Hotel

Sales Manager-SMERF

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $83,000.00 - $85,000.00
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Work Schedule

Standard Hours
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Benefits

Five complimentary hotel nights per year
Uncapped sales incentive program
Medical Coverage
dental coverage
vision coverage
401(k) with immediate vesting
Paid Time Off

Job Description

Galleria Park Hotel is a distinguished independent boutique hotel located in the heart of San Francisco. Renowned for its exceptional service, stylish urban design, and warm, welcoming culture, the hotel offers guests a unique blend of historic Art Deco charm combined with modern sophistication. Strategically positioned at the junction of the Financial District and Union Square, Galleria Park Hotel caters to both business and leisure travelers seeking an upscale yet comfortable experience. Established in 1911, this hotel has been thoughtfully reimagined to reflect a vibrant, contemporary atmosphere while retaining its classic roots, creating a memorable environment that keeps visitors coming... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • minimum 2-3 years of sales experience in the hospitality industry
  • proven track record of successful sales in the SMERF segments or related group markets
  • excellent communication and negotiation skills
  • strong knowledge of San Francisco's hospitality and event market
  • ability to work full-time on-site
  • proficiency in using CRM and sales software
  • willingness to travel locally for meetings and events
  • highly organized with the ability to manage multiple priorities

Job Qualifications

  • Minimum 2-3 years of hotel sales experience required
  • SMERF, wedding block, or group sales experience strongly preferred
  • strong knowledge of the San Francisco market including demand patterns, competitive sets, and local accounts
  • proven track record in outside sales, prospecting, and closing new business
  • comfortable attending events, conducting sales calls, and sourcing new clients in person
  • strong communication, negotiation, and relationship-building skills
  • ability to work independently and juggle multiple priorities in a fast-paced environment
  • experience with CRM systems, Delphi, or similar tools is a plus
  • should be excited to work in the office five days a week, this is not a remote position

Job Duties

  • Actively solicit and secure new business from assigned SMERF segments including wedding blocks, association groups, entertainment, government, and tour & travel accounts
  • conduct outside sales calls, client meetings, site visits, and networking activities to maximize new opportunities
  • attend local and national trade shows, industry events, chambers, marketplaces, and community functions
  • maintain a strong presence in the San Francisco market and prospect daily to build a healthy future pipeline
  • develop and execute targeted strategies to grow production within each assigned segment
  • consistently follow up with leads, nurture relationships, and close business that supports the hotel's revenue goals
  • build and maintain relationships with key accounts, travel partners, and planners
  • prepare proposals, negotiate rates, and secure contracts that align with revenue strategies
  • collaborate with Revenue Management and Operations to ensure accurate room blocks, group details, and seamless on-site execution
  • monitor market trends, competitor activity, and industry shifts to identify new opportunities and strengthen market presence
  • document all activities, contacts, and bookings in the CRM system with accuracy and consistency
  • participate in weekly sales meetings, forecasting sessions, and strategy discussions
  • partner with Marketing to support campaigns and creative initiatives that drive awareness
  • represent the hotel professionally in all interactions and uphold the brand's service philosophy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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