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Job Overview
Compensation
Salary
Range $65,000.00 - $100,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Bonus opportunities
flexible schedule
Job Description
Maggiano's Little Italy is a renowned restaurant company specializing in Italian-American cuisine, known for its warm hospitality, quality food, and exceptional guest service. Positioned in the Denver Pavilions at 500 16th St, Denver, CO, this location is a part of a larger network of dining establishments that emphasize community, tradition, and memorable dining experiences. Maggiano's brings a blend of classic Italian recipes with modern dining conveniences, appealing to families, corporates, and individuals alike, making it a favored destination for both everyday meals and special occasions.
The restaurant operates not only as a dining hub but also as a prem... Show More
The restaurant operates not only as a dining hub but also as a prem... Show More
Job Requirements
- Prior banquet, catering, hotel, or restaurant sales experience preferred
- Experience working with a CRM or sales pipeline system
- Strong written and verbal communication skills
- Highly organized and detail-oriented
- Comfortable working in a fast-paced environment with multiple open leads at once
- Demonstrated ability to close business and ask for the sale
- Proficient with Microsoft Office and basic computer systems
- Ability to work occasional evenings/weekends based on business demand
- This is a hybrid role with a blend of on-site restaurant presence and remote work based on business needs
Job Qualifications
- Prior banquet, catering, hotel, or restaurant sales experience preferred
- Experience working with a CRM or sales pipeline system
- Strong written and verbal communication skills
- Highly organized and detail-oriented
- Comfortable working in a fast-paced environment with multiple open leads at once
- Demonstrated ability to close business and ask for the sale
- Proficient with Microsoft Office and basic computer systems
- Ability to work occasional evenings/weekends based on business demand
Job Duties
- Manage all banquet and catering leads generated via web, phone, third-party platforms, and walk-ins
- Respond to new inquiries within established response-time standards
- Qualify events based on size, date, budget, menu, and operational feasibility
- Build customized proposals and event packages based on guest needs
- Present menu options, pricing, room availability, and event details clearly and confidently
- Secure deposits and signed contracts to confirm events
- Enter, track, and update all opportunities and client communication in the CRM
- Maintain accurate pipeline data and follow-up tasks within the CRM
- Convert leads into confirmed events and meet monthly/quarterly sales and conversion goals
- Coordinate a professional handoff to the Event Manager once the event is booked
- Ensure all events are documented clearly for operations teams
- Work collaboratively with banquet, culinary, and management teams to ensure alignment
- Provide excellent phone and email etiquette and timely communication with all guests
- Assist guests with basic event questions such as A/V, linens, room layout, timing, etc.
- Maintain organized electronic files, proposals, contracts, and event notes
- Handle adjustment requests, changes, or additions prior to handoff as appropriate
- Participate in weekly event/banquet meetings as needed to review upcoming business
- Support outbound sales efforts as needed during peak seasons
Job Location
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