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Maggiano's Little Italy logo

Sales Manager-MGO- Denver

Job Overview

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Compensation

Salary
Range $65,000.00 - $100,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Bonus opportunities
flexible schedule

Job Description

Maggiano's Little Italy is a renowned restaurant company specializing in Italian-American cuisine, known for its warm hospitality, quality food, and exceptional guest service. Positioned in the Denver Pavilions at 500 16th St, Denver, CO, this location is a part of a larger network of dining establishments that emphasize community, tradition, and memorable dining experiences. Maggiano's brings a blend of classic Italian recipes with modern dining conveniences, appealing to families, corporates, and individuals alike, making it a favored destination for both everyday meals and special occasions.

The restaurant operates not only as a dining hub but also as a prem... Show More

Job Requirements

  • Prior banquet, catering, hotel, or restaurant sales experience preferred
  • Experience working with a CRM or sales pipeline system
  • Strong written and verbal communication skills
  • Highly organized and detail-oriented
  • Comfortable working in a fast-paced environment with multiple open leads at once
  • Demonstrated ability to close business and ask for the sale
  • Proficient with Microsoft Office and basic computer systems
  • Ability to work occasional evenings/weekends based on business demand
  • This is a hybrid role with a blend of on-site restaurant presence and remote work based on business needs

Job Qualifications

  • Prior banquet, catering, hotel, or restaurant sales experience preferred
  • Experience working with a CRM or sales pipeline system
  • Strong written and verbal communication skills
  • Highly organized and detail-oriented
  • Comfortable working in a fast-paced environment with multiple open leads at once
  • Demonstrated ability to close business and ask for the sale
  • Proficient with Microsoft Office and basic computer systems
  • Ability to work occasional evenings/weekends based on business demand

Job Duties

  • Manage all banquet and catering leads generated via web, phone, third-party platforms, and walk-ins
  • Respond to new inquiries within established response-time standards
  • Qualify events based on size, date, budget, menu, and operational feasibility
  • Build customized proposals and event packages based on guest needs
  • Present menu options, pricing, room availability, and event details clearly and confidently
  • Secure deposits and signed contracts to confirm events
  • Enter, track, and update all opportunities and client communication in the CRM
  • Maintain accurate pipeline data and follow-up tasks within the CRM
  • Convert leads into confirmed events and meet monthly/quarterly sales and conversion goals
  • Coordinate a professional handoff to the Event Manager once the event is booked
  • Ensure all events are documented clearly for operations teams
  • Work collaboratively with banquet, culinary, and management teams to ensure alignment
  • Provide excellent phone and email etiquette and timely communication with all guests
  • Assist guests with basic event questions such as A/V, linens, room layout, timing, etc.
  • Maintain organized electronic files, proposals, contracts, and event notes
  • Handle adjustment requests, changes, or additions prior to handoff as appropriate
  • Participate in weekly event/banquet meetings as needed to review upcoming business
  • Support outbound sales efforts as needed during peak seasons

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