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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $100,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Job Description
Our establishment is a dynamic and hospitality-focused venue committed to delivering exceptional banquet and catering experiences. We are known for our dedication to superior guest service and operational excellence within the restaurant and event management industry. The culture here fosters teamwork, innovation, and a customer-centric approach to every interaction. We offer a hybrid employment model, blending on-site presence at our restaurant with the flexibility of remote work to meet business demands. This allows our team members to maintain a work-life balance while ensuring they can deliver high-quality service to our guests efficiently and effectively.
The role of Inside Sal... Show More
The role of Inside Sal... Show More
Job Requirements
- Prior banquet, catering, hotel, or restaurant sales experience preferred
- Experience working with a CRM or sales pipeline system
- Strong written and verbal communication skills
- Highly organized and detail-oriented
- Comfortable working in a fast-paced environment with multiple open leads at once
- Demonstrated ability to close business and ask for the sale
- Proficient with Microsoft Office and basic computer systems
- Ability to work occasional evenings/weekends based on business demand
- This is a hybrid role with a blend of on-site restaurant presence and remote work based on business needs
Job Qualifications
- Prior banquet, catering, hotel, or restaurant sales experience preferred
- Experience working with a CRM or sales pipeline system
- Strong written and verbal communication skills
- Highly organized and detail-oriented
- Comfortable working in a fast-paced environment with multiple open leads at once
- Demonstrated ability to close business and ask for the sale
- Proficient with Microsoft Office and basic computer systems
- Ability to work occasional evenings/weekends based on business demand
Job Duties
- Manage all banquet and catering leads generated via web, phone, third-party platforms, and walk-ins
- Respond to new inquiries within established response-time standards
- Qualify events based on size, date, budget, menu, and operational feasibility
- Build customized proposals and event packages based on guest needs
- Present menu options, pricing, room availability, and event details clearly and confidently
- Secure deposits and signed contracts to confirm events
- Enter, track, and update all opportunities and client communication in the CRM
- Maintain accurate pipeline data and follow-up tasks within the CRM
- Convert leads into confirmed events and meet monthly/quarterly sales and conversion goals
- Coordinate a professional handoff to the Event Manager once the event is booked
- Ensure all events are documented clearly for operations teams
- Work collaboratively with banquet, culinary, and management teams to ensure alignment
- Provide excellent phone and email etiquette and timely communication with all guests
- Assist guests with basic event questions such as A/V, linens, room layout, timing, etc.
- Maintain organized electronic files, proposals, contracts, and event notes
- Handle adjustment requests, changes, or additions prior to handoff as appropriate
- Participate in weekly event/banquet meetings as needed to review upcoming business
- Support outbound sales efforts as needed during peak seasons
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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