Job Overview
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Travel opportunities
Job Description
Our establishment is a reputable hotel dedicated to delivering excellent guest experiences through superior hospitality and service excellence. We operate in a competitive hospitality sector where maintaining high occupancy rates and securing favorable room rates are critical to our success. Our team is passionate about creating memorable experiences for each guest, which in turn drives repeat business and positive word-of-mouth. Within our hotel operations, the Sales Manager plays a pivotal role in driving revenue by aggressively promoting room sales and engaging potential clients with professionalism and enthusiasm. The Sales Manager collaborates closely with the Director of Sales and hotel operations... Show More
Job Requirements
- Education level not specified
- Previous sales experience preferred
- Must possess basic computational ability
- Ability to focus and maintain attention to multiple tasks and complete work assignments on time despite frequent interruptions
- Ability to work varying schedules including nights, weekends, and holidays
- Strong communication skills, both written and verbal
- Ability to travel as needed
- Must be able to sit, stand, and walk for varying lengths of time
- Must be able to lift approximately ten pounds
- Finger dexterity to operate office equipment such as computers, printers, multi-line phones, filing cabinets, photocopiers
- Regular attendance required
Job Qualifications
- Strong business communication and presentation skills, both verbal and written
- Excellent sales skills demonstrated by knowing and selling product in a professional and courteous manner
- Ability to work in a high demand, sometimes high pressure environment
- High work ethic and self-initiative
- Strong computer skills in Microsoft Suite
- Some travel is required
- Regular attendance according to established guidelines
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Ability to participate in, and at times lead departmental and/or hotel team meetings
Job Duties
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail
- Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments
- Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
- Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirements so the accurate facilities may be reserved
- Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements
- Responsible for maintaining a sales quota as assigned by DOS
- Maintain total and complete sensitivity to customer satisfaction and guests' needs
- Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers
- Work in a cooperative and friendly manner with fellow associates
- Practice a culture of guest service in all you do
- promote courtesy, good will and a positive attitude in each and every encounter
- Perform any reasonable request as assigned or directed by management
Job Qualifications
Experience
Mid Level (3-7 years)