Sales Manager- Jacksonville Hilton Garden Inn
Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
Our establishment is a vibrant and dynamic hotel dedicated to delivering exceptional guest experiences through outstanding service and hospitality. Known for our commitment to excellence, we pride ourselves on maintaining a welcoming atmosphere that combines comfort, convenience, and luxury. As a full-service hotel, we cater to a diverse clientele ranging from business travelers and conference attendees to vacationing families and solo travelers. Our hotel is equipped with state-of-the-art meeting and banquet facilities, comfortable guest rooms, and a variety of dining options, making us a preferred destination in the hospitality industry.
The Sales Manager role is an essential part o... Show More
The Sales Manager role is an essential part o... Show More
Job Requirements
- Education in business, sales, marketing or related field preferred
- Proven experience in sales, preferably in the hotel or hospitality industry
- Availability to work varying schedules including nights, weekends, and holidays
- Ability to travel occasionally as required
- Strong interpersonal and communication skills
- Regular attendance according to established guidelines
- Ability to sit, stand, and walk for varying lengths of time
- Ability to lift approximately ten pounds
- Must have finger dexterity to operate office equipment such as computers, printers, and multi-line phones
Job Qualifications
- Strong business communication and presentation skills, both verbal and written
- Excellent sales skills demonstrated by knowing and selling product in a professional and courteous manner
- Ability to work in a high demand and sometimes high pressure environment
- High work ethic and self-initiative
- Strong computer skills in Microsoft Suite
- Ability to maintain excellent relationships with staff and uphold confidentiality
- Ability to participate in and at times lead departmental and hotel team meetings
- Basic computational ability and attention to detail
Job Duties
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail
- Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments
- Send proposals on all leads that fit the profile of the property and actively follow through to convert leads from proposal to definite status
- Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirements so the accurate facilities may be reserved
- Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements
- Responsible for maintaining a sales quota as assigned by Director of Sales
- Maintain total and complete sensitivity to customer satisfaction and guests' needs
- Prepare and provide the Director of Sales with weekly sales call reports and weekly itineraries of planned sales calls to potential customers
- Work in a cooperative and friendly manner with fellow associates
- Practice a culture of guest service promoting courtesy, goodwill, and a positive attitude in every encounter
- Perform any reasonable request as assigned or directed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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