Job Overview
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule
Job Description
This position is offered by a reputable hotel dedicated to providing exceptional guest experiences through superior service and hospitality. As a well-established hotel, it aims to maximize profitability by ensuring high occupancy and achieving competitive room rates. The hotel prides itself on fostering a team-oriented culture where employees work collaboratively to deliver memorable stays for every guest. It operates in a fast-paced, customer-focused environment where the satisfaction of guests is paramount, making it an exciting place for those passionate about hospitality and sales to build their careers.
The Sales Manager role at this hotel is a strategic and dynamic positio... Show More
The Sales Manager role at this hotel is a strategic and dynamic positio... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in sales or hospitality industry preferred
- strong business communication and presentation skills
- ability to work varying schedules including nights, weekends, and holidays
- regular attendance according to established guidelines
- some travel required
- must be able to sit, stand and walk for varying lengths of time
- must be able to lift approximately ten pounds
- basic computer proficiency
- ability to maintain confidentiality
- ability to work in a team environment
Job Qualifications
- Strong business communication and presentation skills, both verbal and written
- ability to talk and listen to clients demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
- ability to work in a high demand, sometimes high pressure environment
- high work ethic and self-initiative
- strong computer skills in Microsoft Suite
- basic computational ability
- ability to focus and maintain attention to multiple tasks and complete work assignments on time despite frequent interruptions
- ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- ability to participate in and at times lead departmental and/or hotel team meetings
Job Duties
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail
- assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments
- send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
- clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved
- obtain, document and route all necessary information on definite groups including billing information, credit application, rooming list and VIP arrangements
- maintain a sales quota as assigned by Director of Sales
- maintain total and complete sensitivity to customer satisfaction and guests' needs
- prepare and provide weekly sales call reports and weekly itineraries of planned sales calls to potential customers
- work in a cooperative and friendly manner with fellow associates
- practice a culture of guest service in all you do
- promote courtesy, good will and a positive attitude in each and every encounter
- perform any reasonable request as assigned or directed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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