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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $92,600.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
short-term disability
long-term disability
Life insurance
401(k)
Paid Time Off
Complimentary rooms
Discounted rooms
travel benefits
Job Description
Hilton Daytona Beach Oceanfront Resort is a premier beachfront destination renowned for its outstanding hospitality and unforgettable guest experiences. Situated along the scenic coastline of Daytona Beach, this resort offers a perfect blend of leisure, luxury, and business amenities designed to cater to a diverse clientele. As part of the globally recognized Hilton brand, the resort embodies a commitment to quality service, innovation, and community engagement, making it a prominent choice for travelers seeking both relaxation and adventure. Known for its picturesque views, modern facilities, and vibrant local culture integration, the Hilton Daytona Beach Oceanfront Resort continually strives to exceed... Show More
Job Requirements
- High school diploma or GED
- Preferred 2-year or 4-year degree in Business Administration, Marketing, Hotel and Restaurant Management or a related field
- Minimum 2 years experience in the hospitality industry preferred
- Excellent written and verbal communication skills
- Strong interpersonal and problem-solving abilities
- Highly responsible, reliable, and organized
- Ability to remain calm and courteous under pressure
- Proficiency in maintaining accounts and using appropriate software applications
- Willingness to participate in tradeshows, conventions, and promotional events
- Ability to negotiate pricing and draft contracts
- Commitment to following corporate and safety policies
Job Qualifications
- Excellent communication skills, both written and verbal
- Strong interpersonal and problem-solving abilities
- Highly responsible, reliable, and organized
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Consistently offer professional, friendly, and engaging service
- High school diploma or GED
- 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred
- 2-year experience in the hospitality industry preferred
Job Duties
- Ensure prompt and courteous service is extended to both internal and external customers
- Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis
- Solicit group business through action plan preparation and execution
- Maintain accounts, contact, activity, and business details within the appropriate software applications
- Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered
- Prepare weekly, monthly, quarterly, and annual reports, as required
- Balance operational, administrative, and Colleague needs
- Follow corporate as well as departmental policies and procedures
- Follow all safety policies
- Establish parameters, and quotes, and negotiate prices, confirmed by a written contract
- Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations
- Solicit, confirm, and coordinate Special Corporate and Group Sales
- Handle customer inquiries and lead requests for groups
- Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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