Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Travel opportunities
Job Description
The Beach Club is a prestigious luxury resort known for delivering exceptional hospitality and outstanding guest experiences. Situated in an exquisite location, this high-volume property caters to luxury travelers and groups seeking refined accommodations coupled with first-class amenities. The resort is dedicated to maintaining a distinguished reputation in the luxury hospitality market by providing personalized service, beautiful meeting spaces, and a variety of recreational activities, enhancing the overall guest experience. It prides itself on its welcoming atmosphere and strong client relationships with a focus on excellence and professionalism throughout the property.
The role of Sales Manager at The ... Show More
The role of Sales Manager at The ... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum of 3 to 5 years of sales experience in a 4/5-star resort preferred
- Knowledge of Delphi and Salesforce required
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
- Ability to walk, stand, sit, and manage physical tasks related to role
- Ability to work in a fast-paced, high-pressure environment
- Strong decision-making and attention to detail
- Excellent English communication skills
- Willingness to travel and entertain clients
- Ability to remain flexible and adaptable
- Commitment to a drug-free workplace and pass pre-employment substance abuse testing
Job Qualifications
- Extensive knowledge of group market and related meetings industry
- Basic hotel product knowledge including staffing, operations, safety, and security
- Basic knowledge of hotel structure and departmental interactions
- Knowledge of meeting room setup styles
- Ability to process data accurately and perform mathematical computations
- Ability to complete contracts in compliance with standards and hotel policies
- Strong organizational and prioritization skills
- Ability to handle multiple complex tasks efficiently
- Supervisory skills including training and scheduling
- Information research, analysis, and evaluation skills
- Advanced verbal and written communication skills
- Ability to work with diverse constituencies
Job Duties
- Represent hotel by soliciting, responding to and negotiating with companies requiring group accommodations with or without meeting space and/or on-site catering
- Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns and issues
- Negotiate contracts with customers and commission agreements with third party agencies
- Track target bookings from assigned territory
- Develop and manage accounts to understand key contacts, decision making processes, target bookings, booking history and drivers
- Commit to creating a luxury, customer focused sales and resort environment in all written and verbal communications
- Meet with clients on property, during outside sales calls and attend major trade shows to assist in developing and securing business
- Entertain new clients to funnel new luxury business for the resort
- Conduct thoughtful, detailed site visits, interactions and customer events following resort SOPs and guidelines
- Prepare proposals and/or contracts to advise availability and pricing
- Develop sales forecasts, collect and report sales data
- Act as sales leadership to support team of coordinators and assistants
- Own the customer journey from assigned territory and create a five-star sales and service experience
- Adhere to all SOPs for department and resort
- Remain flexible in a demanding, sales-focused environment
- Express a desire to continually learn and develop oneself
- Be a positive contributor to the daily team environment and success of the sales team and resort’s financial objectives
- Ensure the physical office environment is neat, tidy, and organized
- Create positive relationships with other departments to ensure success of all guests and group customers
- Participate in daily/weekly sales meetings, revenue management meetings and training
- Develop and maintain knowledge of market trends, competition, and customers
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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