Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,800.00 - $91,700.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
meal discounts

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company that stands out as a leader and innovator in the hospitality industry. Founded to excel in the management of upscale hotel properties, Highgate commands a significant presence across key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. The company also continues to expand rapidly in Europe, Latin America, and the Caribbean. With a portfolio that represents an aggregate asset value exceeding $20 billion and generating over $5 billion in cumulative revenues, Highgate applies expert guidance in all stages of hospitality property cycles, including... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • skilled in Windows and approved spreadsheets and word processing
  • ability to work long hours
  • able to exert up to 20 pounds of force occasionally
  • effective verbal and written communication skills
  • ability to multitask and prioritize
  • attend all required meetings and trainings
  • maintain regular attendance
  • maintain personal appearance and grooming standards
  • comply with hotel standards and regulations
  • problem-solving skills and confidentiality
  • ability to understand and evaluate complex information
  • willingness to perform other duties as requested by management

Job Qualifications

  • College course work in related field helpful
  • experience in a hotel or related field preferred
  • high school diploma or equivalent required
  • skilled in Windows and company approved spreadsheets and word processing
  • must effectively communicate verbally and in writing with employees and guests
  • ability to multitask and prioritize departmental functions
  • attend all hotel required meetings and trainings
  • maintain regular attendance and comply with hotel standards
  • maintain high standards of personal appearance and grooming
  • comply with hotel standards and regulations
  • effective problem-solving skills
  • ability to understand and evaluate complex information
  • maintain confidentiality of information

Job Duties

  • Attend daily Highgate Hotel Business Review meeting
  • develop a full working knowledge of the operations of the hotel including Food and Beverage, Guest Services and Reservations
  • develop a complete knowledge of company sales policies and SOPs and ensure knowledge and adherence by the sales team
  • meet or exceed set sales goals
  • operate the sales department within established sales expense budget
  • participate in required M.O.D. and Saturday office coverage as scheduled
  • initiate and follow up on leads
  • maintain and participate in an active sales solicitation program
  • monitor production of all top accounts and evaluate trends within your market
  • regularly contact existing accounts based on Account Coverage Program
  • meet or exceed sales solicitation call goals set by Director of Sales
  • invite clients to the hotel for entertainment, lunches, tours and site inspections
  • assist in implementing special promotions and sales blitzes
  • assist in preparation of required reports timely
  • be familiar with all Highgate Hotel sales policies focusing on maximizing occupancy and ADR
  • conduct professional, thorough site inspections with clients
  • use computerized sales management system for reports, booking, blocking space and building accounts
  • meet and greet onsite contacts
  • abide by Prime Selling Time
  • develop networking opportunities via community and professional events
  • review meeting planner evaluations and ensure follow-up
  • entertain clients
  • handle inquiries as part of Inquiry Day Program

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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