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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a renowned hotel management company dedicated to delivering exceptional service and creating memorable experiences across its portfolio of hotels and resorts. Known for its vibrant company culture and commitment to quality, Concord Hospitality has established itself as a leader in the hospitality industry. The organization places a strong emphasis on investing in its associates by providing comprehensive training and development opportunities at all levels, from interns to executive leaders. This "Associate First" culture not only supports workplace growth but also encourages personal development beyond professional life. Concord Hospitality's values are deeply rooted in five cornerstones: Quality, Integrity,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years sales experience, preferably in hospitality
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency with Microsoft Office and sales software
- Availability to attend customer functions and work flexible hours
- Willingness to travel as needed
Job Qualifications
- Bachelor's degree in business, hospitality, marketing, or a related field preferred
- Proven experience in sales, preferably in the hospitality industry
- Strong communication and interpersonal skills
- Excellent time management and organizational abilities
- Proficiency with digital sales platforms and hotel management software
- Ability to work collaboratively in a team environment
- Strong self-motivation and proactive planning skills
- Knowledge of hotel operations and event planning is a plus
Job Duties
- Provide the highest levels of customer service to internal partners and external clients
- Respond quickly and professionally to all internal and external communications
- Manage assigned accounts and work to develop new business for the hotel
- Monitor and manage all event details including room blocks, meeting space, concessions, group history, contracts, event orders, and billing
- Attend customer functions as needed
- Forecast group rooms and food and beverage revenues, maximizing hotel revenue
- Learn and use digital sales systems and implement sales strategies
- Participate in internal meetings, training, and reporting
- Foster teamwork and embody an entrepreneurial spirit
- Own career development and advocate for training opportunities
- Comply with company policies and management requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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