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Job Overview
Employment Type
Full-time
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability options
401k plan
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a leading hospitality company committed to providing exceptional service and quality accommodations across multiple markets. Established with a strong foundation built on five cornerstones: quality, integrity, community, profitability, and fun, Concord Hospitality prides itself on creating a welcoming environment both for its guests and associates. With a culture centered around "Associate First," the company invests heavily in training and development at all levels—ranging from interns to executive leaders—to foster personal and professional growth. Concord Hospitality values diversity and inclusion, aiming to be a great place to work for all individuals by encouraging collaboration and innovation. The associate... Show More
Job Requirements
- bachelor’s degree or equivalent experience
- minimum of 3 years in sales or hospitality management
- proven track record in sales and client relationship management
- proficiency in digital sales platforms
- excellent communication skills
- ability to work flexible hours including attending client events
- self-motivated with strong planning and organizational abilities
- willingness to comply with company policies and procedures
Job Qualifications
- experience in hospitality sales or a related field
- strong communication and interpersonal skills
- ability to manage multiple accounts and projects simultaneously
- proficiency with digital sales systems such as Delphi, CI/TY, or PMS
- knowledge of food and beverage products and hotel function spaces
- time management and organizational skills
- ability to work in a team-oriented and entrepreneurial environment
Job Duties
- always provide the highest levels of customer service to internal partners and external clients
- respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communique that is representative of Concord Hospitality via all avenues of communication
- demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail
- satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel
- effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details including room blocks, meeting space, special concessions, group history, cut-off and other key dates, contract clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events
- be willing and able to attend customer functions as needed
- work with internal and external partners to accurately forecast group rooms and F&B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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