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Job Overview
Compensation
Salary
Range $39,400.00 - $84,500.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
short-term disability
long-term disability
Life insurance
401(k)
Paid Time Off
Complimentary rooms
Discounted rooms
travel benefits
Job Description
This position is offered by a renowned resort operating in the hospitality industry, providing guests with exceptional experiences in a luxurious environment. The resort is dedicated to delivering outstanding customer satisfaction by combining superior accommodations, beautiful settings, and personalized services. As a prominent player in the resort sector, the company focuses on creating memorable guest stays and fostering a positive work atmosphere for its employees. The establishment strongly values professionalism, innovation, and team collaboration, making it an excellent workplace for individuals passionate about the hospitality field and eager to contribute to guest service excellence.
The role in question is... Show More
The role in question is... Show More
Job Requirements
- High school diploma or GED
- 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred
- 2-year experience in the hospitality industry preferred
- Excellent communication skills, both written and verbal
- Strong interpersonal and problem-solving abilities
- Highly responsible, reliable, and organized
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Consistently offer professional, friendly, and engaging service
Job Qualifications
- High school diploma or GED
- 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred
- 2-year experience in the hospitality industry preferred
- Excellent communication skills, both written and verbal
- Strong interpersonal and problem-solving abilities
- Highly responsible, reliable, and organized
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Consistently offer professional, friendly, and engaging service
Job Duties
- Ensure prompt and courteous service is extended to both internal and external customers
- Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis
- Solicit group business through action plan preparation and execution
- Maintain accounts, contact, activity, and business details within the appropriate software applications
- Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered
- Prepare weekly, monthly, quarterly, and annual reports, as required
- Balance operational, administrative, and colleague needs
- Follow corporate as well as departmental policies and procedures
- Follow all safety policies
- Establish parameters, and quotes, and negotiate prices, confirmed by a written contract
- Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations
- Solicit, confirm, and coordinate Special Corporate and Group Sales
- Handle customer inquiries and lead requests for groups
- Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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