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Sales Manager 2 Gaylord Pacific Resort Southwest MHS
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $29.81 - $43.27
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Performance bonus
Career Development
Retirement Plan
Employee Discounts
Job Description
Marriott International is the world’s largest hotel company, boasting a diverse portfolio of brands, hotels, and expansive opportunities for career growth. Known globally for its commitment to excellence in hospitality, Marriott champions a culture of inclusion where the unique backgrounds and talents of its associates are valued, celebrated, and fostered for success. With a robust presence within the hospitality industry, Marriott continuously innovates to provide memorable experiences to its guests worldwide. The company actively maintains an environment free from discrimination, embracing equal employment opportunities for all qualified individuals, including those with diverse histories and protected statuses in compliance with local,... Show More
Job Requirements
- Must reside within 50 miles of Chula Vista, California
- previous sales experience preferred
- high school diploma or GED or 2-year degree in relevant field
- strong communication and selling skills
- ability to work collaboratively with sales teams
- knowledge of hospitality and property operations
- ability to handle group sales inquiries and lead requests
- experience in customer service and relationship building
Job Qualifications
- High school diploma or GED with 2 years experience in sales and marketing, guest services, front desk, or related area
- or 2-year degree from accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with no work experience required
- preferred 2 years selling group business at a property or sales office
- knowledge of property operations and food and beverage
- understanding of group sales process and closing sales
- team-based selling experience
- hospitality management degree
Job Duties
- Handle customer inquiries and lead requests for groups
- respond in a timely manner to group and catering opportunities
- refer opportunities outside parameters to appropriate associates
- align customer preferences with brand needs and up-sell business opportunities
- verify timely turnover of business for quality service delivery
- maintain customer loyalty through excellent service
- demonstrate excellent selling and communication skills
- work collaboratively with other sales channels
- understand the overall market and competitors
- close opportunities based on market conditions and property needs
- execute operational aspects of business booked
- transfer accurate information per brand standards
- utilize marketing initiatives to close business
- implement process improvements
- leverage Group Sales resources to achieve revenue goals
- process business correspondence and create contracts
- perform other duties as assigned
- establish coordinated sales efforts
- drive customer loyalty through customer service
- serve customers by understanding needs
- build and strengthen customer relationships
- maintain working relationships with stakeholders
- establish clear customer and property expectations
- resolve guest issues effectively
- escalate issues to leadership as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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