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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,300.00 - $86,400.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee Discounts
Professional Development

Job Description

Crestline Hotels & Resorts is a well-established company recognized for its dedication to delivering superior hospitality experiences through its portfolio of properties. As a leader in the hotel and resort industry, Crestline Hotels & Resorts operates numerous hotels that cater to a wide range of guests including leisure travelers, corporate clients, and event organizers. This respected company is committed to excellence in service delivery and operational efficiency, striving to create memorable stays for its guests. Crestline Hotels & Resorts emphasizes a supportive workplace culture that values innovation, professional growth, and teamwork, making it an attractive employer within the hospitality industry.... Show More

Job Requirements

  • Must have a high school diploma or GED
  • bachelor’s degree preferred
  • one to two years of experience in hotel and/or conference center sales or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities
  • ability to utilize a variety of computer programs effectively and efficiently, e.g., Word, Excel, PowerPoint, Outlook, property management system, sales software, timekeeping system, etc.
  • requires good communication skills, both verbal and written
  • must be able to speak, read, write, and understand English
  • advanced knowledge of sales skills, revenue management, writing and executing action plans, and hotel operations
  • able to set priorities, plan, organize, and delegate

Job Qualifications

  • High school diploma or GED
  • bachelor’s degree preferred
  • one to two years of experience in hotel and/or conference center sales
  • ability to utilize a variety of computer programs effectively and efficiently, including Word, Excel, PowerPoint, Outlook, property management system, sales software, and timekeeping system
  • good communication skills both verbal and written
  • ability to speak, read, write, and understand English
  • advanced knowledge of sales skills, revenue management, writing and executing action plans, and hotel operations
  • able to set priorities, plan, organize, and delegate
  • preferred hotel sales experience

Job Duties

  • Creates and executes strategic sales plans to identify, attract and retain appropriate business to the hotel
  • solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication
  • attend trade shows, industry meetings, and community events
  • overnight travel for business-related activities as needed
  • prepare sales proposals for, meet with and entertain clients as deemed appropriate based on individual clients and accounts
  • skillfully respond to incoming leads and maximize conversion from all lead sources
  • analyze and manage business opportunities to achieve the highest profit margins for department and hotel
  • knowledge of local market trends, competition, and key accounts of the hotel
  • creatively sells available hotel space to maximize revenue
  • negotiate and finalize contracts within approved Crestline guidelines
  • ensure proper usage and that all required information is entered into sales software including all significant client communication
  • establishes on-sight customer contact as needed and introduces customers to the service staff
  • follows up with clients after each function to ensure satisfaction and solicit additional business
  • conducts oneself at all times in a professional business manner, acts as a professional representative of the hotel, and an enthusiastic member of the sales team
  • volunteers and assists other sales members as needed in the achievement of their goals to ensure departmental and hotel goals are met
  • assists Director of Sales with an annual business plan and budget
  • executes and drafts sales action plans
  • position may be required to occasionally work flexible hours and weekends

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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