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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Employee assistance program
Disability insurance
Life insurance
Health Insurance
Paid Time Off
Job Description
Driftwood Hospitality Management is a leading hospitality management company recognized for its fully integrated approach to providing exceptional services across its properties. With a strong emphasis on outstanding client service, the company prides itself on employing some of the best talent within the hospitality industry, ensuring each hotel and position reflects excellence and professionalism. Known for fostering a culture that empowers associates, Driftwood encourages its team members to take initiative, be proactive, and contribute to the success of their respective properties through well-defined strategies and objectives. The company operates in the hospitality sector, managing hotels that cater to a wide... Show More
Job Requirements
- 3 plus years of progressive sales experience
- Previous hospitality industry experience preferred
- Knowledge of Microsoft Office and hotel management software
- Strong negotiation and selling abilities
- Ability to walk and talk frequently during shifts
- Capability to lift and/or move up to 25 pounds
- Flexibility to work varied shifts including nights and weekends
- Effective communication skills
- Ability to handle multiple priorities under pressure
Job Qualifications
- Minimum 3 years of progressive sales experience
- Previous experience in hospitality industry preferred
- Experience selling luxury brands and experiential services preferred
- Strong negotiation and creative selling skills
- Proficient in Microsoft Office and Delphi systems
- Ability to conduct customer research
- Skilled in up-selling products and services
- Knowledge of menu planning and banquet operations
- Experience managing room and meeting space inventories
- Strong customer development and relationship management skills
- Understanding of hotel operations and audiovisual products
- Knowledge of contract management and legalities
- Financial management and budgeting skills
- Excellent verbal, listening, and written communication skills
- Strong problem-solving and decision-making skills
- Effective presentation and closing skills
- Strong organizational and persuasion skills
Job Duties
- Builds the department top line revenue by adhering to sales strategy guidelines
- Meets and exceeds individual revenue goals
- Manages customer budgets to maximize revenue and meet customer needs
- Mentors others within the sales process
- Conducts sales calls, entertainment, and customer site inspections
- Proactively identifies, qualifies, and solicits new business
- Responds to incoming inquiries within 4 hours
- Closes business opportunities based on market conditions and hotel needs
- Accurately forecasts group rooms and revenue
- Creates sales contracts
- Ensures high customer satisfaction and builds long-term relationships
- Coordinates event details and follows up post-event
- Provides leadership in guest hospitality throughout events
- Manages conflict and contributes to team results
- Adheres to company policies, standards, and procedures
- Actively pursues talent development
- Shares knowledge and promotes continuous learning
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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