Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,655.64 - $65,820.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted hotel stays
Training and development programs
Career advancement opportunities
Job Description
Concord Hospitality is a well-established company in the hospitality industry known for providing high-quality accommodations and exceptional customer service. Founded on five cornerstones: Quality, Integrity, Community, Profitability, and FUN, Concord Hospitality prides itself on fostering a supportive, inclusive, and growth-oriented work environment. The company places a strong emphasis on the personal and professional development of its associates, offering extensive training and career advancement opportunities. With a robust corporate culture encapsulated by the national company cheer "We Are Concord!," the company is committed to being a "Great Place to Work for All," supporting diversity, inclusion, and work-life balance across all its... Show More
Job Requirements
- Previous experience in hotel sales or hospitality industry preferred
- excellent communication and interpersonal skills
- strong organizational and time management abilities
- ability to manage multiple accounts and events simultaneously
- proficiency with digital sales and hotel management systems
- proactive and self-motivated work ethic
- ability to work collaboratively in a team environment
- commitment to providing exceptional customer service
- willingness to attend off-site customer functions
- high school diploma or equivalent required
- knowledge of sales forecasting and revenue management preferred
Job Qualifications
- Hotel experience preferred
Job Duties
- Provide the highest levels of customer service to internal partners and external clients
- respond quickly, timely, and professionally to all communications
- demonstrate excellent time management, self-motivation, and proactive planning with strong attention to detail
- maintain existing assigned accounts and diligently develop new business for the hotel
- monitor and manage all aspects of pre-event, event, and post-event details including room blocks, meeting space, concessions, group history, contracts, event orders, and billing
- attend customer functions as needed
- work with partners to forecast group rooms and F&B revenues and maximize hotel revenues
- gain knowledge of hotel food and beverage products, pricing, and function space details
- consistently achieve sales activity and revenue goals
- utilize digital sales systems and implement sales strategies
- participate in meetings, conference calls, reporting, planning, and training
- foster teamwork and embody an entrepreneurial spirit
- advocate for career development and training opportunities
- comply with company policies and management requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: