Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,100.00 - $81,600.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Driftwood Hospitality Management is a distinguished company recognized for its fully integrated approach to hospitality services, consistently delivering outstanding client service. Renowned for employing some of the best talent within the hospitality industry, Driftwood commits to empowering each associate to take initiative, be proactive, and contribute to the success of their individual properties with well-defined strategies and objectives. The company culture fosters a collaborative environment where each employee, regardless of role or position, is a valued part of the team dedicated to excellence and client satisfaction. Driftwood Hospitality Management operates across a diverse portfolio of hotels, maintaining a commitment to... Show More
Job Requirements
- High school diploma or equivalent
- Previous sales experience preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks and priorities
- Customer-focused mindset
- Proactive and self-motivated approach
- Ability to work varied shifts including weekends and holidays
- Willingness to learn and develop professionally
Job Qualifications
- Experience in sales or hospitality industry
- Strong prospecting and customer service skills
- Excellent time and account management abilities
- Ability to build and maintain customer relationships
- Knowledge of market trends and competitor analysis
- Effective communication skills both verbal and written
- Ability to work independently and as part of a team
- Leadership and mentoring experience preferred
- Proficiency with hotel management or sales software systems
Job Duties
- Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing
- Identifies revenue opportunities for the hotels based on event profiles
- Meets and exceeds individual revenue goals
- Effectively manages customer budgets to maximize revenue and meet customer needs
- Identifies opportunities to up-sell products and services throughout the sales process
- Builds and strengthens relationships with existing and new customers through sales calls, entertainment, and familiarization trips
- Conducts customer site inspections
- Excels at proactive selling by targeting key accounts and markets
- Responds to incoming inquiries within market segment within 4 hours
- Closes best opportunities based on market conditions and hotel needs
- Accurately forecasts group sleeping rooms and revenue prior to turnover
- Creates sales contracts as required
- Ensures high level of customer satisfaction and builds long term customer relationships
- Coordinates and communicates with customers regarding event details
- Greets customers during events and coordinates with Convention Services
- Handles guest problems and complaints effectively
- Demonstrates leadership by committing to company principles and mentoring others
- Treats people fairly with dignity and respect
- Adheres to standards, policies, and procedures
- Allocates time and resources effectively
- Proactively identifies and develops talent within the organization
- Pursues learning and self-development to enhance professional growth
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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