Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,500.00 - $93,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k
Life insurance
short-term disability
long-term disability
EAP
Tuition Reimbursement
Travel perks
Job Description
Hyatt is a globally recognized hospitality company dedicated to providing exceptional guest experiences across their diverse portfolio of luxury and lifestyle hotels. Known for its commitment to quality, innovation, and outstanding service, Hyatt fosters a welcoming and supportive work environment where employees are valued and encouraged to grow professionally. With properties all around the world, Hyatt offers an inclusive culture that prioritizes collaboration, excellence, and customer satisfaction. This welcoming environment makes Hyatt an excellent place for individuals looking to advance their careers in the hospitality industry while delivering memorable experiences to guests from across the globe.
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Job Requirements
- minimum two years sales experience in a lifestyle or luxury hotel
- general knowledge of travel industry, current market trends and economic factors affecting supply and demand
- ability to interact with internal and external customers and staff, collect accurate information and to resolve conflicts using solution-oriented skills
- ability to satisfactorily communicate in english (speak, read, write) with guests, co-workers and management to their understanding
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- ability to accurately compute and manipulate mathematical calculations
- punctuality and regular and reliable attendance
- ability to work flexible schedules to include am, pm and or weekends to host client entertainment and fam trips as well as travel to trade shows
- computer knowledge in windows program and previous experience with pm opera, as well as envision (preferred)
Job Qualifications
- minimum two years sales experience in a lifestyle or luxury hotel
- general knowledge of travel industry, current market trends and economic factors affecting supply and demand
- ability to interact with internal and external customers and staff, collect accurate information and to resolve conflicts using solution-oriented skills
- ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- ability to accurately compute and manipulate mathematical calculations
- punctuality and regular and reliable attendance
- ability to work flexible schedules to include am, pm and or weekends to host client entertainment and fam trips as well as travel to trade shows
- computer knowledge in windows program and previous experience with pm opera, as well as envision (preferred)
Job Duties
- target group accounts in the assigned geographic or vertical market and or territory with an emphasis on proactive solicitation and account saturation
- works collaboratively with off-property sales channels to ensure sales efforts are well coordinated
- proactively identifies, qualifies, and solicits new business to achieve personal and sales revenue goals
- achieve room night and revenue monthly sales goals and individual business goals
- closes the best opportunities for the hotel based on the market conditions and hotel needs
- understands the overall market in which they sell including competitors' strengths and weaknesses, economic trends, supply and demand
- effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction
- builds and strengthens relationships with existing and new customers including sales calls, entertainment, fam trips, trade shows, site inspections
- effectively uses sales resources and administrative staff support
- generates contracts and creative proposals to meet customer needs
- provides accurate, complete, and effective turnover to conference services
- presents ideas, expectations and information in a concise, well-organized manner
- continues communications with group contacts before, during, and after all meetings to encourage rebook of business or to solicit other business within the account
- entertains group contacts while on property and in the marketplace
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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