Sales Manager

Columbus, GA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule
performance bonuses

Job Description

Our establishment is a prestigious hotel known for offering exceptional accommodation and event experiences to a diverse clientele including corporate, group, and leisure customers. It prides itself on maintaining strong relationships with clients and delivering high-quality services that meet and exceed expectations. The hotel operates in an industry where personalized client attention, strategic sales initiatives, and operational excellence are key to sustaining growth and market competitiveness. Catering to a variety of guests, the hotel offers well-appointed rooms, catering services, and event facilities that accommodate both business and social gatherings.

We are currently seeking a dedicated and dynamic Sal... Show More

Job Requirements

  • Bachelor's degree in hospitality management, Business Administration, Marketing, or related field
  • Minimum 3-5 years of experience in hotel sales or hospitality account management
  • Experience with CRM or PMS systems such as Opera, Delphi, or Salesforce preferred
  • Strong negotiation and presentation skills
  • Excellent written and verbal communication abilities
  • Proven track record in achieving or exceeding sales targets
  • Proficiency in Microsoft Office Suite and hotel sales systems
  • Highly organized, self-motivated, and able to manage multiple priorities
  • Professional appearance and positive, service-oriented attitude

Job Qualifications

  • Bachelor's degree in hospitality management, Business Administration, Marketing, or a related field
  • Minimum 3-5 years of experience in hotel sales or hospitality account management (corporate, MICE, or leisure segments)
  • Experience with CRM or PMS systems such as Opera, Delphi, or Salesforce preferred
  • Strong negotiation and presentation skills
  • Excellent written and verbal communication abilities
  • Proven track record in achieving or exceeding sales targets
  • Proficiency in Microsoft Office Suite and hotel sales systems
  • Highly organized, self-motivated, and able to manage multiple priorities
  • Professional appearance and positive, service-oriented attitude

Job Duties

  • Develop and implement sales strategies to achieve and exceed revenue goals for rooms, events, and catering
  • Actively prospect and secure new business through sales calls, networking, online research, and participation in trade shows or community events
  • Manage and grow relationships with key accounts, ensuring repeat business and long-term partnerships
  • Prepare and present sales proposals, contracts, and presentations tailored to client needs
  • Conduct site inspections and client meetings to showcase hotel facilities and services
  • Maintain accurate and up-to-date records of client interactions, bookings, and contracts in the hotel's CRM system
  • Negotiate rates and contracts in alignment with hotel pricing policies and revenue management strategies
  • Collaborate with the reservations, banquet, and operations teams to ensure all details of group and event bookings are executed smoothly
  • Follow up with clients post-event to ensure satisfaction and identify future opportunities
  • Analyze sales performance, market trends, and competitor activity to identify business opportunities
  • Prepare weekly, monthly, and quarterly sales reports for management review
  • Contribute to the hotel's annual sales and marketing plan and participate in budgeting and forecasting discussions
  • Work closely with marketing to develop promotional materials and campaigns
  • Assist with training and mentoring sales coordinators or junior sales team members
  • Collaborate with the revenue management team to optimize pricing and inventory control

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location