Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
performance bonuses
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company boasting over $15 billion in assets under management. The company manages a global portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a distinguished 30-year history of innovation in the hospitality sector, Highgate excels in guiding clients through every phase of the property lifecycle. From the initial stages of planning and development to recapitalization and eventual disposition, Highgate's expertise ensures superior asset performance and value enhancement. The company's success is further demonstrated by its curated portfolio of bespoke lifestyle hotel brands,... Show More
Job Requirements
- High school diploma or equivalent
- experience in hotel or related field preferred
- computer skills including Windows and company-approved spreadsheets and word processing
- ability to work long hours when required
- ability to exert up to 20 pounds of force occasionally
- effective verbal and written communication skills
- ability to multitask and prioritize departmental functions
- attend all required meetings and trainings
- maintain regular attendance and comply with scheduling
- maintain high standards of personal appearance and grooming
- comply with company standards and regulations
- ability to handle problems effectively
- maintain confidentiality
- perform other duties as requested by management
Job Qualifications
- High school diploma or equivalent required
- college coursework in related field helpful
- experience in hotel or related field preferred
- skilled in Windows, spreadsheets, and word processing
- effective verbal and written communication skills
- ability to multitask and prioritize
- attentive, friendly, courteous and service-oriented manner
- ability to listen, understand and clarify concerns
- attend required meetings and trainings
- maintain high standards of appearance and grooming
- effective problem handling and confidentiality maintenance
Job Duties
- Attend daily Highgate Hotel Business Review meeting
- develop a full working knowledge of hotel operations including Food and Beverage, Guest Services and Reservations
- adhere to company sales policies and ensure sales team compliance
- meet or exceed sales goals
- operate Sales Department within established budget
- participate in required M.O.D. and Saturday office coverage
- initiate and follow up on leads
- maintain an active sales solicitation program
- monitor production of top accounts and evaluate market trends
- regularly contact existing accounts per Account Coverage Program
- meet or exceed sales solicitation call goals
- entertain clients with hotel tours, lunches, and site inspections
- assist in special promotions for direct sales segments
- prepare required reports timely
- conduct professional site inspections
- manage business using sales management system
- greet onsite contacts
- abide by Prime Selling Time
- develop networking through community and professional participation
- review meeting planner evaluations with Director of Sales
- entertain clients
- handle inquiries during Inquiry Day Program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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