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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Exact $140,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Relocation assistance
Real estate licensing reimbursement
Sign-on bonuses
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match
Life insurance
Company stock purchase program
Paid Time Off
paid sick days
Paid parental leave
Employee Travel Discounts
team member recognition
Learning and advancement opportunities
Job Description
Hilton Grand Vacations (HGV) is a distinguished leader in the vacation ownership industry, renowned for its unwavering commitment to innovation, quality, and continuous growth. Celebrated for fostering a culture of work-life balance and family-friendly benefits, HGV has garnered accolades such as being named one of Newsweek's “America's Greatest Workplaces for Parents & Families.” For over 30 years, HGV has maintained the highest honor of securing the loyalty of its Owners, Members, and Guests through exceptional service and dedication. The company operates multiple resorts, call centers, and corporate offices, providing a vibrant and supportive work environment where employees are genuinely valued.... Show More
Job Requirements
- Minimum 1 year of proven sales and customer service experience
- Minimum 6 months of previous timeshare/vacation ownership experience
- Ability to acquire an active Hawaii Real Estate license
- Ability to work a flexible schedule to include weekends and holidays
- Proficiency (reading/writing/speaking) in English
- Ability to resolve sophisticated customer service issues
- Proven ability to adapt to changes in a fast paced environment
- High school diploma or equivalent
Job Qualifications
- Minimum 1 year of proven sales and customer service experience
- Minimum 6 months of previous timeshare/vacation ownership experience
- Ability to acquire an active Hawaii Real Estate license
- Ability to work a flexible schedule to include weekends and holidays
- Proficiency (reading/writing/speaking) in English
- Ability to resolve sophisticated customer service issues
- Proven ability to adapt to changes in a fast paced environment
- High School Diploma or equivalent
- 2 plus years of previous timeshare/vacation ownership experience preferred
- Two years of Hilton Grand Vacations family experience
Job Duties
- Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers
- Maintain effective communication with clients and provide follow up to ensure customer happiness
- Liaise with Quality Assurance Managers to resolve guest related issues as they arise
- Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates
- Apply selling concepts promoted at Hilton Grand Vacations
- Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners
- Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines
- Generate referral leads with each new customer
- Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies
- Work well in a team environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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