Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $140,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match
Life insurance
Paid Time Off
Paid parental leave
Discount travel programs
paid sick days
Job Description
Hilton Grand Vacations (HGV) is a leading company in the vacation ownership industry, renowned for its dedication to innovation, quality service, and continuous growth. Operating across beautiful resorts and vibrant corporate offices, HGV has built an outstanding reputation over its 30-year history. It has earned numerous accolades for fostering a workplace culture that prioritizes work-life balance, family-friendly benefits, and the well-being of its employees. HGV values diversity and inclusion and is committed to providing reasonable accommodations to individuals with disabilities, ensuring an equitable workplace for all. The company was recognized by Newsweek as one of "America's Greatest Workplaces for Parents... Show More
Job Requirements
- Minimum 1 year of proven sales and customer service experience
- Minimum 6 months of previous timeshare/vacation ownership experience
- Ability to acquire an active Hawaii Real Estate license
- Ability to work a flexible schedule to include weekends and holidays
- Proficiency (reading/writing/speaking) in English
- Ability to resolve sophisticated customer service issues
- Proven ability to adapt to changes in a fast paced environment
- High School Diploma or equivalent
Job Qualifications
- Minimum 1 year of proven sales and customer service experience
- Minimum 6 months of previous timeshare/vacation ownership experience
- Ability to acquire an active Hawaii Real Estate license
- Ability to work a flexible schedule to include weekends and holidays
- Proficiency (reading/writing/speaking) in English
- Ability to resolve sophisticated customer service issues
- Proven ability to adapt to changes in a fast paced environment
- High School Diploma or equivalent
- 2+ years of previous timeshare/vacation ownership experience preferred
- Two years of Hilton Grand Vacations family experience
Job Duties
- Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers
- Maintain effective communication with clients and provide follow up to ensure customer happiness
- Liaise with Quality Assurance Managers to resolve guest related issues as they arise
- Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates
- Apply selling concepts promoted at Hilton Grand Vacations
- Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners
- Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines
- Generate referral leads with each new customer
- Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies
- Work well in a team environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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