Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.21 - $42.79
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus opportunity
Career Development
Employee Discounts
Job Description
Gaylord General Jackson Showboat, located at 2812 Opryland Drive in Nashville, Tennessee, is part of the renowned Gaylord Hotels portfolio under Marriott International. Gaylord Hotels are known for their exceptional environments, services, and programming designed to bring people together in unique and memorable ways. The hotel embraces a rich culture shaped by a blend of talent, creativity, and diversity, fostering a welcoming community where associates, known as STARs, deliver thoughtful, heartfelt service to guests. This property offers a dynamic workplace where employees enjoy extensive career growth opportunities and a supportive environment that goes beyond the typical hotel experience.
The ro... Show More
The ro... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in sales and marketing, guest services, front desk or related area
- OR 2-year degree from accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major
- 2 years experience in sales and marketing or related area
- Preferred experience in large group sales
- Ability to work full time
- Must not be located remotely
- Eligible for bonus
- Willingness to participate in site inspections and meetings
- Strong customer service orientation
- Demonstrated ability to achieve revenue goals
Job Qualifications
- High school diploma or GED with 4 years experience in sales, marketing, guest services, or related area
- OR 2-year degree from accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major with 2 years experience
- Preferred experience in large group sales
- Strong negotiation and contract management skills
- Excellent interpersonal and communication skills
- Ability to build and maintain customer relationships
- Proficient in forecasting and budget management
Job Duties
- Acts as on-property liaison for group sales within peak room parameters
- Contracts and closes group business
- Conducts site inspections
- Verifies timely and quality turnover of business for service delivery
- Achieves group revenue goals by actively up-selling business opportunities
- Develops group sales revenue and operation budgets and forecasts
- Collaborates with management to create and implement group sales and marketing plans
- Builds and strengthens relationships with customers and community partners
- Monitors resolution of guest issues arising from sales process
- Participates in service standards and quality assurance initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter