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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401(k) plan with Company Match
Life insurance
Employee Stock Purchase Program
Exclusive team member travel benefits and discounts
Paid Time Off
Paid sick leave
Paid parental leave
Team member recognition programs
Learning and career development opportunities
Job Description
Hilton Grand Vacations (HGV) is a well-established and globally recognized hospitality company specializing in vacation ownership and timeshare products. With a strong presence in the travel and hospitality industry, Hilton Grand Vacations offers guests the unique opportunity to own luxury vacation properties and create memorable experiences. The company is dedicated to fostering a positive workplace culture centered on integrity, collaboration, and professional growth. Notably recognized by Newsweek as one of "America’s Greatest Workplaces for Parents & Families," HGV embodies the spirit of inclusion, respect, and support to ensure every team member feels valued and motivated.
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Job Requirements
- Minimum 1 year of sales and customer service experience
- Valid active Hawaii Real Estate License
- Ability to work a flexible schedule including weekends and holidays
- Ability to resolve sophisticated customer service issues
- Ability to meet compensation plan goals
- Proficiency in English reading writing speaking
- High School diploma or equivalent
Job Qualifications
- Strong interpersonal and communication skills
- Customer service or sales experience preferred
- Ability to work in a fast-paced guest-focused environment
- Commitment to maintaining the highest standards of professionalism
- Must be able to obtain or maintain a Hawaii Real Estate License
- Minimum 1 year of sales and customer service experience with shown ability to close sales
- Valid active Hawaii Real Estate License
- Ability to work a flexible schedule to include weekends and holidays
- Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment
- Ability to meet all compensation plan goals
- Proficiency in English reading writing speaking
- High School diploma or equivalent
- Previous experience in the sale or marketing of similar luxury goods or services or previous experience selling branded Timeshare or Vacation Ownership products would be advantageous
Job Duties
- Engage with potential owners and present luxury vacation products providing them an avenue to build future vacation memories
- Promote a positive team environment and implement HGV core values and policies
- Maintain effective communication with clients and provide follow up to ensure customer happiness
- Collaborate closely with Quality Assurance Managers to resolve guest related issues as they arise
- Attend sales trainings and meetings for key updates on our company products
- Generate referral leads with each new customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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