Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement and upward mobility
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hampton Inn & Suites New Haven - South - West Haven is part of MCR, which stands as the third-largest hotel owner-operator in the United States. Founded in 2006, MCR manages a $5.0 billion portfolio that encompasses 148 premium-branded hotels with more than 22,000 guestrooms spread across 37 states and 106 cities. With more than 7,000 team members nationwide, MCR operates hotels under 9 Marriott brands, 8 Hilton brands, as well as several independent hotels. They are recognized for innovation and quality, having received accolades such as Fast Company's 10 Most Innovative Travel Companies of 2020, the Marriott Partnership Circle... Show More
Job Requirements
- Stand or remain in a stationary position for long periods of time (3-4 hours at a time)
- Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls
- Inspect and visually observe details at close range (within a few feet) and from long range
- Frequently walk around the property to give tours of the building
- Read, write, understand and communicate with others effectively using the English language
- Read and interpret documents in English, such as safety rules, operating and maintenance instructions, procedure manuals, newspapers, periodicals, journals, and manuals
- Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style
- Ability to speak effectively in English before groups such as customers or employees
- Read and interpret business records and statistical reports in English
Job Qualifications
- Bachelor's or associate's degree preferred
- Previous supervisory experience preferred
- Progressive experience in hospitality, hotel, restaurant, or service industry including rooms and food and beverage departments preferred
- Positive attitude and willingness to learn
- Possess highly developed verbal and written communication skills
- Ability to influence others, negotiate, provide friendly service and possess professional selling skills
- Ability to work independently and manage multiple tasks simultaneously
- Attention to detail, meet deadlines and demonstrate strong organization and presentation skills
Job Duties
- Meeting and exceeding group booking goals
- Increase average daily rate and occupancy growth
- Growing market share on annual basis
- Revenue maximization and expense control
- Sales and/or events department oversight
- Maintain client relationships and networking
- Oversee event management of group bookings and ensure seamless on-property experience with friendly service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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