Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $27.75
Work Schedule
Flexible
Benefits
Health Insurance
401(k) eligibility
401(k) matching contribution
monthly fitness membership reimbursement
qualified parking and transportation tax exemption
Paid Time Off
Holidays
discounted colleague rate room nights
complimentary room nights
Complimentary Meals
on-site bike rack
Job Description
Park Hyatt Chicago is a prestigious luxury hotel located in the heart of Chicago, known for its elegant accommodations and exceptional service that embodies the sophistication of the city. As part of the Hyatt Hotels Corporation, Park Hyatt operates within a global network of premier hotel properties and is dedicated to providing a truly memorable and personalized experience for every guest. The hotel offers world-class amenities including fine dining, a full-service spa, and innovative event spaces, catering to discerning travelers who seek unparalleled comfort and luxury. The establishment is committed to excellence in hospitality and creating authentic connections through a... Show More
Job Requirements
- High school diploma or equivalent
- Previous administrative, reservations, or sales experience
- Strong customer service orientation
- Proficiency in office software such as Microsoft Word, Excel, and PowerPoint
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication skills
- Strong organizational and time management skills
- Ability to maintain confidentiality
- Willingness to work flexible hours including nights, weekends, and holidays
- Demonstrated ability to work effectively in a team environment
Job Qualifications
- Administrative experience
- Reservations experience
- Sales experience
- Teamwork and collaboration skills
- Strong organizational skills
- Effective verbal and written communication skills
- Customer service skills
- Proficiency in Microsoft Office
- Familiarity with Canva is a plus
- Attention to detail
- Ability to multitask
- Adaptability and flexibility
- Ability to work a flexible schedule including nights, weekends, and holidays
Job Duties
- Learn and manage digital sales systems such as Reserve, Envision, Opera, Open Table, CVENT Transient and understand hotel's sales strategies
- Assist in selling the hotel as directed by Sales Managers
- Provide high-level administrative support including research, report preparation, and data processing
- Answer telephone and email inquiries efficiently and pleasantly
- Manage booking process from quotes to guest arrival coordination
- Take initiative on projects and process improvements under supervision
- Update and manage consortia platform websites
- Input RFPs during RFP season
- Meet with clients in absence of Sales Managers to convey sale details
- Manage sales executives' schedules, appointments, and travel arrangements
- Assist Director of Luxury Sales with travel agent communications, daily reports, and guest communications
- Serve as liaison between hotel departments
- Support General Manager with various administrative tasks
- Maintain confidentiality of proprietary information
- Act as a Park Hyatt brand ambassador
- Perform other duties as assigned by leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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