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Sales Coordinator - Hilton Hotel Experience
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Dental Insurance
Health Insurance
Tuition Reimbursement
Opportunities for advancement
Referral program
401(k)
Vision Insurance
Life insurance
Job Description
Concord Hospitality is a renowned hotel management company committed to excellence in guest services and employee development. Known for its strong culture built around five cornerstones—Quality, Integrity, Community, Profitability, and Fun—Concord Hospitality fosters an inclusive and supportive work environment that values diversity, work-life balance, and professional growth. The company operates a wide portfolio of hotels across various markets, with a focus on delivering outstanding customer service while maintaining a collaborative and empowering workplace for its associates. Concord firmly believes in promotion from within, providing ample opportunities for employees to advance their careers while refining their talents and skills through structured... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or sales coordination preferred
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in using hotel management software
- Ability to work collaboratively with various departments
- Willingness to learn about hotel’s food, beverage, and event services
Job Qualifications
- High school diploma or equivalent
- Experience in hospitality sales or front desk coordination preferred
- Proficiency with digital sales and reservation systems
- Strong communication and organizational skills
- Ability to manage multiple tasks with attention to detail
- Motivated self-starter with excellent time management
- Collaborative team player with a positive attitude
Job Duties
- Serve as the first point of contact for incoming sales calls
- Respond promptly and professionally to internal partners and external customers
- Manage room blocks, group resumes, event orders, and billing details
- Assist with pre-event, main event, and post-event coordination
- Utilize digital sales systems like Delphi, CI/TY, and PMS
- Communicate key dates to clients such as cut-off and payment deadlines
- Participate actively in internal meetings, trainings, and planning sessions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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