Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
This job opportunity is with a well-established hotel that prides itself on delivering exceptional guest experiences through a dedicated and professional team. The hotel operates in a dynamic and competitive environment, offering high-quality accommodation, dining, and event services. Known for combining comfort with outstanding customer service, this hotel caters to both leisure and business travelers, providing a diverse range of services including conferences, weddings, and other catered events. With a focus on innovation and growth, the hotel continuously seeks to expand its market presence and enhance its service offerings through strategic sales and marketing efforts.
The role of Sales C... Show More
The role of Sales C... Show More
Job Requirements
- Diploma or degree in hospitality management business administration or a related field
- Minimum 1-2 years of experience in hotel sales reservations or front office preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office including Word Excel PowerPoint and hotel CRM systems such as Opera Delphi Salesforce
- Detail-oriented with strong time management skills
- Team player with a proactive customer-focused attitude
Job Qualifications
- Diploma or degree in hospitality management business administration or a related field
- Minimum 1-2 years of experience in hotel sales reservations or front office preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office including Word Excel PowerPoint and hotel CRM systems such as Opera Delphi Salesforce
- Detail-oriented with strong time management skills
- Team player with a proactive customer-focused attitude
Job Duties
- Assist the sales manager in daily sales activities including preparing proposals contracts and correspondence
- Maintain and update client databases sales records and reports using the hotel’s CRM or property management system
- Prepare weekly and monthly sales reports tracking revenue leads and conversion rates
- Handle incoming calls emails and inquiries in a timely and professional manner
- Schedule and coordinate appointments site inspections and client meetings
- Liaise with banquet catering and front office teams to ensure event and group details are accurately communicated and executed
- Prepare group resumes event orders and ensure all details are up to date
- Follow up with clients post-event for feedback and potential repeat business
- Support marketing initiatives such as promotional materials social media updates and sales campaigns
- Assist with coordination of hotel participation in trade shows exhibitions and networking events
- Maintain positive relationships with existing and potential clients to maximize sales opportunities
- Provide excellent customer service and promptly address client requests or issues
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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