Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $25.50
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Next Day Pay
vacation
Paid Time Off
Holiday pay
discounted hotel stays
Job Description
Hilton Garden Inn Gulfport Airport by Hilton is a premium hotel located on the picturesque eastern shore of Mobile Bay in Alabama. As part of the Hilton brand, it offers guests a unique blend of comfort, convenience, and coastal charm, along with breathtaking sunset views that guests can enjoy daily. The establishment is known for its high standards of service and its commitment to creating memorable guest experiences, which have earned it the 'Loved by Guests' award from Expedia four years running. The hotel provides a vibrant and supportive work environment where employees can thrive professionally and personally. Working here... Show More
Job Requirements
- a high school diploma or equivalent
- 1-2 years of experience in hotel sales front desk event planning or customer service within the hospitality industry
- experience with handling contracts reports and sales documentation as well as proficiency in microsoft office word excel outlook
- strong interpersonal skills with previous experience in client communication handling inquiries and maintaining positive guest relations
- familiarity with hotel sales software such as other property management systems is a plus
- experience in coordinating meetings banquets or group bookings is beneficial
- experience with social media promotional campaigns or local business outreach can be helpful for attracting new clients
- applicants must be able to work weekends and holidays
Job Qualifications
- a high school diploma or equivalent
- 1-2 years of experience in hotel sales front desk event planning or customer service within the hospitality industry
- experience with handling contracts reports and sales documentation as well as proficiency in microsoft office word excel outlook
- strong interpersonal skills with previous experience in client communication handling inquiries and maintaining positive guest relations
- familiarity with hotel sales software such as other property management systems is a plus
- experience in coordinating meetings banquets or group bookings is beneficial
- experience with social media promotional campaigns or local business outreach can be helpful for attracting new clients
Job Duties
- assist the sales team in generating leads preparing proposals and coordinating contracts to secure group bookings corporate accounts and events
- act as a point of contact for clients responding to inquiries following up on leads and ensuring customer satisfaction throughout the booking process
- work closely with clients and internal teams to plan and execute meetings conferences and special events ensuring all requirements are met
- maintain accurate records in the hotel’s sales system track room block usage generate reports and handle billing and invoicing related to sales activities
- assist in marketing efforts by creating promotional materials updating social media accounts and supporting local networking events to attract business
- liaise with the front desk housekeeping and food and beverage teams to ensure seamless service for group reservations and special events
- respond promptly and professionally to guest inquiries complaints and special requests aiming to exceed guest expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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