Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.50 - $21.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Highgate is a leading real estate investment and hospitality management company with an impressive portfolio of over $15 billion in assets under management. Operating on a global scale, Highgate manages more than 400 hotels located across North America, Europe, the Caribbean, and Latin America. Established over 30 years ago, this company has consistently set a benchmark in the hospitality industry by pioneering innovative strategies and delivering exceptional results. Highgate's expertise spans the entire property cycle, offering proficient guidance through planning, development, recapitalization, and disposition. The company has cultivated a diverse portfolio comprising bespoke lifestyle hotel brands, legacy brands, and independent... Show More
Job Requirements
- High school diploma or equivalent required
- 3 to 5 years progressive experience in hotel or related field preferred
- computer knowledge and skills required
- ability to work flexible and long hours sometimes required
- light physical work involving up to 20 pounds of force occasionally and/or up to 10 pounds frequently or constantly
- ability to communicate effectively verbally and written with all levels of employees and guests in a courteous and service oriented manner
- ability to listen, understand, and clarify concerns
- ability to multitask and prioritize
- maintain regular attendance according to scheduling needs
- maintain high standards of personal appearance and grooming including wearing proper uniform and nametag
- comply with Highgate Hotel Standards and regulations
- proactive in identifying and solving problems
- capable of applying complex information from various sources
- willing to attend all required meetings and trainings
- able to show initiative and maintain confidentiality
- ability to perform other duties as requested by management
Job Qualifications
- High school diploma or equivalent
- experience in a hotel or related field preferred
- college coursework in related field helpful
- computer knowledge and skills required
- effective verbal and written communication skills
- ability to multitask and prioritize departmental functions
- ability to maintain confidentiality
- ability to anticipate guest or operational needs
- effective problem-solving skills
- willingness to cross-train in other hotel related areas
Job Duties
- Answer telephone and email messages
- respond accordingly
- open and distribute mail
- maintain and stay abreast of the latest computer programs and innovations as applicable
- file all pertinent correspondence in a timely manner
- type all correspondence pertaining to department
- maintain adequate inventory of office supplies
- responsible for the smooth operation of the office
- type and distribute meeting minutes
- maintain trace file as needed
- prepare Banquet Event Orders (BEOs) as per client needs (Catering only)
- assist with daily operations of the Business Center as needed
- assist in copying, faxing, mailing
- greet guests, clients, employees when necessary
- attend meetings and training as required by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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