Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Same Day Pay
vacation
Personal Days
Holiday pay
hotel discounts
Food and beverage discounts
Online Training Courses
Employee assistance program
Jury duty leave
Bereavement leave
Job Description
Hyatt Place Portland Downtown Old Port Square is a premier hotel located in the vibrant heart of Portland, Maine, a city celebrated for its artful living, entrepreneurial spirit, and dynamic culture. This hotel offers guests an unforgettable experience with amenities such as top-floor rooms featuring rooftop patios and breathtaking waterfront views. Guests can also enjoy relaxing moments in the Glass Lounge or explore Portland’s renowned culinary scene and award-winning restaurants. Portland is frequently recognized as a top U.S. city for living, prized for its scenic waterfronts, lively nightlife, and thriving arts scene, making it an exciting and appealing location both... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry
- Proficiency in Microsoft Office including Word, Excel, and Outlook
- Strong interpersonal and communication skills
- Ability to handle contracts, reports, and sales documentation
- Familiarity with hotel sales software is preferred
- Availability to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- 1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry
- Experience with handling contracts, reports, and sales documentation
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong interpersonal skills with experience in client communication, handling inquiries, and maintaining positive guest relations
- Familiarity with hotel sales software such as property management systems is a plus
- Experience in coordinating meetings, banquets, or group bookings
- Experience with social media, promotional campaigns, or local business outreach
Job Duties
- Assist the sales team in generating leads, preparing proposals, and coordinating contracts to secure group bookings, corporate accounts, and events
- Act as a point of contact for clients, responding to inquiries, following up on leads, and ensuring customer satisfaction throughout the booking process
- Work closely with clients and internal teams to plan and execute meetings, conferences, and special events, ensuring all requirements are met
- Maintain accurate records in the hotel’s sales system, track room block usage, generate reports, and handle billing and invoicing related to sales activities
- Assist in marketing efforts by creating promotional materials, updating social media accounts, and supporting local networking events to attract business
- Liaise with the front desk, housekeeping, and food and beverage teams to ensure seamless service for group reservations and special events
- Support the achievement of hotel sales targets by actively contributing to revenue strategies, upselling services, and monitoring competitor activity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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