Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
401(k)
Same Day Pay
vacation
Personal Days
Holiday pay
Employee assistance program
discounts
Job Description
The Hyatt Place Portland Downtown Old Port Square is a premier hotel located in the vibrant heart of Portland, Maine. Situated in a city renowned for its artful living, entrepreneurial spirit, and picturesque waterfront, our hotel offers guests an exceptional stay experience. The hotel features top-floor rooms with rooftop patios and stunning waterfront views, allowing guests to enjoy the serene beauty of Portland. Additionally, guests can unwind in the Glass Lounge, an inviting space designed for relaxation and socialization. Portland itself is celebrated as a culinary hotspot and is recognized as one of the Top 10 Cities in the U.S.... Show More
Job Requirements
- A high school diploma or equivalent
- 1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry
- ability to handle contracts, reports, and sales documentation
- proficiency in Microsoft Office (Word, Excel, Outlook)
- strong interpersonal and communication skills
- familiarity with hotel sales software or property management systems is preferred
- ability to coordinate meetings, banquets, or group bookings
- ability to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- 1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry
- experience with handling contracts, reports, and sales documentation
- proficiency in Microsoft Office (Word, Excel, Outlook)
- strong interpersonal skills with previous experience in client communication
- familiarity with hotel sales software or property management systems is a plus
- experience in coordinating meetings, banquets, or group bookings is beneficial
- experience with social media, promotional campaigns, or local business outreach can be helpful
Job Duties
- Assist the sales team in generating leads, preparing proposals, and coordinating contracts to secure group bookings, corporate accounts, and events
- act as a point of contact for clients, responding to inquiries, following up on leads, and ensuring customer satisfaction throughout the booking process
- work closely with clients and internal teams to plan and execute meetings, conferences, and special events, ensuring all requirements are met
- maintain accurate records in the hotel's sales system, track room block usage, generate reports, and handle billing and invoicing related to sales activities
- assist in marketing efforts by creating promotional materials, updating social media accounts, and supporting local networking events to attract business
- liaise with the front desk, housekeeping, and food and beverage teams to ensure seamless service for group reservations and special events
- support the achievement of hotel sales targets by actively contributing to revenue strategies, upselling services, and monitoring competitor activity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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