Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $1.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
ilani is a premier entertainment and event destination located in the Pacific Northwest. Owned and operated with a commitment to exceptional guest experiences, ilani combines a vibrant casino, diverse dining options, and sophisticated meeting and event spaces to create an inclusive and memorable environment for visitors and clients alike. This thriving establishment is dedicated to fostering a positive organizational culture known as the Spirit of Tâlíćn, which stands for respect, collaboration, and excellence. The Core Values of ilani emphasize integrity, passion, and a team-oriented mindset, making it an exceptional workplace for individuals keen on delivering outstanding service and growing their... Show More
Job Requirements
- Associate degree or equivalent combination of education and experience
- Minimum two years’ experience in administrative or coordinator positions
- Minimum two years’ experience in guest service and/or event coordination within a hotel with meeting space, event center, or convention center
- Excellent interpersonal skills
- Ability and willingness to interact with the public professionally
- Self-starter mindset
- Ability to manage multiple priorities in a changing environment
- Strong written and verbal communication skills
- Strong communication skills including public speaking
- Working knowledge of Microsoft Word and Excel
- Experience with event software and processes
- Ability to work flexible hours including nights, weekends and holidays
- Ability to lift and carry 40 lbs
- Valid Driver’s License
- Willingness to work in a smoking environment
- Willingness to adhere to company health and safety measures
Job Qualifications
- Associate degree or minimum of two years’ experience in administrative or coordinator positions or an equivalent combination of education and experience
- Minimum two years’ experience in guest service and/or event coordination within a hotel with meeting space, event center, or convention center
- Excellent interpersonal skills with an ability to foster a supportive and enabling team environment
- Ability and willingness to interact with the public in a highly professional manner
- Self-starter with the ability to manage multiple priorities and redirect priorities in an ever-changing environment
- Strong written and verbal skills
- Strong communication skills, including public speaking
- Working knowledge of Microsoft Word and Excel
- Working knowledge of event software and processes
Job Duties
- Promotes superior guest service as a representative of the Sales and Convention Services Team
- Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlíćn and the Core Values of ilani
- Provides administrative and coordination of logistics for schedules and events
- Provides administrative and event support coordinating in-house meetings along with private public events as assigned
- Serves as liaison between ilani staff, event planners, and clients during events
- Creates internal materials for power points and assembles information packages
- Responds to sales inquiries about venues and services in a timely and appropriate manner
- Hosts property site tours with Sales Managers as needed
- Assists in executing events to create loyal and returning clients both on-site and off property
- Assists in preparing analysis documents and financial reports for Departmental leadership
- Builds, tracks, and manages all BEO’s and associated details within event software (Delphi)
- Coordinates and successfully executes internal meetings with all departments
- Qualifies opportunities as first point of contact for sales and special event team
- Promotes awareness of and represents brand image internally and externally
- Maintains confidentiality of sensitive information
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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