Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Same Day Pay
Vacation pay
Holiday pay
Employee Discounts
Professional Development
Job Description
The DoubleTree by Hilton Greensboro Airport is a distinguished hotel located in Greensboro, North Carolina, renowned for its commitment to guest satisfaction, quality service, and exceptional hospitality experiences. As part of the globally recognized Hilton brand, this hotel offers a dynamic and professional work environment that fosters growth and development for its employees. Located conveniently near the Piedmont Triad International Airport, the hotel attracts a diverse clientele ranging from business travelers to leisure guests. Employing a dedicated team of hospitality professionals, the DoubleTree by Hilton Greensboro Airport emphasizes teamwork, excellence, and a welcoming atmosphere. This exceptional establishment provides numerous benefits... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of relevant hospitality experience in sales, front desk, event planning, or customer service
- ability to work weekends and holidays
- proficiency in Microsoft Office applications
- strong communication and organizational skills
- experience handling sales documentation and client interactions
- familiarity with hotel sales software preferred
- ability to multitask and collaborate across departments
Job Qualifications
- High school diploma or equivalent
- 1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry
- experience with handling contracts, reports, and sales documentation
- proficiency in Microsoft Office (Word, Excel, Outlook)
- strong interpersonal skills with client communication experience
- familiarity with hotel sales software or property management systems is a plus
- experience in coordinating meetings, banquets, or group bookings
- experience with social media, promotional campaigns, or local business outreach
Job Duties
- Assist the sales team in generating leads, preparing proposals, and coordinating contracts to secure group bookings, corporate accounts, and events
- act as a point of contact for clients, responding to inquiries, following up on leads, and ensuring customer satisfaction throughout the booking process
- work closely with clients and internal teams to plan and execute meetings, conferences, and special events, ensuring all requirements are met
- maintain accurate records in the hotel’s sales system, track room block usage, generate reports, and handle billing and invoicing related to sales activities
- assist in marketing efforts by creating promotional materials, updating social media accounts, and supporting local networking events to attract business
- liaise with the front desk, housekeeping, and food and beverage teams to ensure seamless service for group reservations and special events
- support the achievement of hotel sales targets by actively contributing to revenue strategies, upselling services, and monitoring competitor activity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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