Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Equal opportunity employer
Job Description
ASM Global is a worldwide leader in the management of publicly owned assembly facilities, focused on delivering exceptional experiences, environments, and service. The company manages some of the most recognized venues across the globe, including convention centers, stadiums, arenas, and performing arts theaters. ASM Global is committed to sustainability and fostering inclusive environments where clients, guests, and employees feel valued. The Shreveport Convention Center/Municipal Auditorium located in Shreveport, Louisiana, is part of the ASM Global family. This venue specializes in hosting a wide array of events, including conventions, trade shows, concerts, and community gatherings that serve the local and regional... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum one year industry-related experience preferred
- Excellent interpersonal and communication skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Advanced problem solving and critical thinking skills
- Ability to learn and adapt to computer software
- Proficiency in Excel and Microsoft Word
- Ability to maintain professionalism with clients and staff
- Physical ability to stand for long periods, move extensively, and occasionally lift up to 15 pounds
- Availability to work nights and weekends as required by events
Job Qualifications
- Bachelor's degree (B.A./B.S.) preferred
- Minimum one year industry-related experience preferred
- Excellent interpersonal and communication skills both oral and written
- Strong organizational and time management skills
- Ability to prioritize responsibilities in a fast-paced environment
- Ability to manage multiple tasks in a fast-paced environment
- Advanced problem solving skills and critical thinking ability
- Ability to adapt and learn required computer software
- Advanced computer skills including proficiency in Excel and Microsoft Word
- Professional attitude in client, vendor, and staff interactions
- Demonstrated ability to maintain accurate records and data
- Capable of composing routine correspondence and reports
- Experience in coordinating meetings and travel arrangements.
Job Duties
- Manages sales and marketing functions to maximize effectiveness and achieve business goals with emphasis on the local business market
- Maintains booking system for the facility
- Provides assistance and support to Director of Sales and Marketing
- Maintains sales collateral inventory and advises Director when materials are needed
- Composes and types routine correspondence
- Organizes and maintains file system and files correspondence and other records
- Arranges and coordinates travel schedules, reservations, and expense reports
- Conducts research and compiles statistical reports including monthly facility reports
- Coordinates and arranges meetings for executive staff and prepares agendas, reserves meeting locations, and records meeting minutes
- Acts as liaison between vendors, clients, and guests as required
- Maintains and updates insurance database ensuring accuracy of event contracts and insurance ratings
- Makes copies of correspondence or other printed materials
- Manages booking system data, revising and updating booking information for optimized facility utilization
- Tracks contracts, rental deposits, insurance payments, certificates, and reports
- Responsible for the Event Tracking Spreadsheet
- Provides updates on outstanding contracts, deposits, and insurance certificates to Director and sales personnel
- Serves as liaison with ASM’s Corporate MIS Department regarding booking system procedures or issues
- Takes booking requests from prospective clients via telephone or in person and distributes information appropriately
- Creates and maintains active and canceled event files
- Handles telephone inquiries professionally
- Follows up with clients’ requests for information
- Manages administrative activities related to sales efforts including updating booking information, maintaining customer databases, creating and distributing event masters, and running reports
- Creates contracts, prints calendars, and places holds in booking system for Director
- Designs and prints in-house event signage
- Manages file cabinets by archiving old files
- Attends Sales and Marketing meetings as required
- Performs all duties assigned by Director of Sales and Marketing
- Provides backup support for Receptionist coverage
- Performs additional duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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