Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
friendly work environment
Job Description
Ace Hardware Longmont is a locally owned and independently operated hardware store that has been proudly serving the Longmont community since 1990. As part of the larger Ace Hardware family, which encompasses over 5,000 stores worldwide, Ace Hardware Longmont stands out by maintaining a personal, neighborly approach to business. Unlike many large and impersonal retail chains, this store emphasizes community connection and personalized customer service. The store's mission is to 'go the extra mile' for every customer, fostering a friendly and helpful shopping environment where customers can find everything they need to complete their projects in one convenient trip.Show More
Job Requirements
- high school diploma or equivalent
- ability to lift up to 50 pounds
- availability to work flexible hours including weekends
- previous retail or hardware experience preferred but not required
- ability to stand for most of the shift
- strong customer service orientation
- good communication skills
- ability to work as part of a team
- willingness to learn and undergo training
Job Qualifications
- friendly and outgoing personality
- good communication and interpersonal skills
- ability to work in a fast-paced environment
- willingness to learn and grow with the company
- ability to lift up to 50 pounds
- basic math and organizational skills
- previous retail or customer service experience preferred but not required
- ability to work flexible hours including weekends
- ability to stand for extended periods
- willingness to follow company policies and procedures
Job Duties
- help unload incoming trucks and put away merchandise as arranged by management
- maintain assigned areas and assist with other areas as necessary
- execute daily operational goals and priorities assigned by store management with a sense of urgency
- cooperate with others and actively participate in daily huddle meetings
- remove promotional bin tags and price tags as required following sales events
- restock merchandise displays and monitor end caps and side wings
- handle special orders for non-stock items and ensure customers are not told no without checking with another team member
- watch for shoplifters and take action according to company policy
- provide the best possible experience for every customer by being helpful, knowledgeable, and friendly
- stand in main aisles when not assisting customers to observe and assist shoppers
- serve customers in assigned departments and storewide providing advice and information
- demonstrate the S.A.L.E.S. process
- participate in store communication and initiatives
- assist customers with complaints or concerns and involve management as needed
- use the Five Foot Rule to greet or acknowledge customers within five feet
- always be polite, attentive, make eye contact and smile
- promote the Ace Rewards program and explain the Ace Helpful Promise
- maintain awareness of promotions and advertisements to inform customers
- wear radio and headset for effective communication
- respond to team member questions and phone calls
- assist customers with large or heavy items as needed
- offer baskets or carts for customer shopping use
- assist in training and developing peers
- respond to requests for backup cashier duty as needed
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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