Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.25 - $21.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Disability insurance
Paid Time Off
Six paid holidays
403B retirement plan
fitness center access
Tuition Assistance
Employee assistance program
Pet insurance
Job Description
Covenant Living is a reputable and established senior living organization committed to serving older adults with care, compassion, and excellence. Operating communities that provide residential and assisted living options, Covenant Living seeks to enhance the quality of life for its residents through a person-centered approach and outstanding customer service. The organization values integrity, honesty, and hospitality in every interaction, positioning itself as a trusted name in the senior care industry. Covenant Living offers a positive work environment with a supportive culture focused on teamwork and development, making it a great place to build a career in senior living services and... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of clerical or administrative office experience
- proficient in Microsoft Office Suite
- ability to communicate effectively in English both verbally and in writing
- customer service experience
- ability to remain calm in emergency situations
- maintain confidentiality
- able to handle multiple tasks and work independently
- flexibility to work in a community setting and assist with events
- tact and professionalism in dealing with residents, families, staff, and public
- dependable, motivated, and self-directed
- knowledge of senior living or healthcare industry preferred
- experience with CRM software desirable
Job Qualifications
- High school education
- college or business education preferred
- minimum of one-year related office experience providing clerical or administrative support
- experience in a highly visible office with public interaction
- sales, marketing, or healthcare related experience preferred
- knowledge of senior care or senior living lifestyle preferred
- proficiency in Microsoft Office Suite
- experience with CRM software a plus
- excellent written and verbal communication skills in English
- good organizational skills
- ability to work independently with limited supervision
- tactful and professional public interaction skills
- motivated, dependable, flexible, and willing to take initiative
Job Duties
- Greet all individuals who contact or visit the sales office and provide appropriate information or refer to sales director or staff
- respond to information requests by sending letters and brochures, enter inquiry data into CRM software and redirect as needed
- answer incoming calls, direct calls appropriately, record messages and contact data, and provide requested information
- respond to inquiries from the organization's website and proxy email by mailing information or redirecting to sales director or staff
- assist or conduct tours of residential and assisted living areas as directed
- coordinate marketing special events including sending invitations, verifying attendance, scheduling units for tours, and preparing event materials
- prepare orientation packets, move-in information, phone directories, and name plates for new residents
- schedule resident host or hostess
- prepare and deliver welcome gifts and area information to new residents' apartments
- provide administrative support including preparing correspondences, reports, memos, tracking apartment extras, and supporting occupancy and admission processes
- maintain a professional and organized office environment
- manage department storage areas and inventory of supplies, order office and promotional materials as needed
- utilize resident volunteers or concierge to prepare brochures and applications for distribution
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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