Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid vacation
Paid holidays
Tuition Reimbursement
Employee stock purchase plan
employee discount
Job Description
AvalonBay Communities is a premier real estate investment trust (REIT) specializing in the development, construction, and management of high-quality apartment communities across the United States. Known for its commitment to creating exceptional living experiences, AvalonBay focuses on delivering innovative solutions and maintaining a vibrant community atmosphere for its residents. As a leader in the multifamily housing industry, AvalonBay emphasizes quality, sustainability, and outstanding customer service, making it a top choice for those seeking upscale apartment living. The company fosters a culture rooted in integrity, caring, and continuous improvement, which reflects in everything from their property management practices to employee engagement... Show More
Job Requirements
- 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment
- 1 or more years of supervisory or training experience required
- high school diploma or equivalency (GED) is required
- proficiency in using administrative software and Microsoft Office Suite
Job Qualifications
- 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment
- 1 or more years of supervisory or training experience required
- high school diploma or equivalency (GED) is required
- Bachelor’s degree preferred
- proficiency in using administrative software and Microsoft Office Suite
Job Duties
- Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals
- lease apartment homes
- manage and convert prospect leads presenting and educating residents and prospective residents on all community information
- address and resolve customer service concerns in a timely and professional manner
- ensure a level of service that results in high customer loyalty and satisfaction
- assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community
- support residents during the move-in process, lease renewals, move-out process and resident transfers
- call or visit competitive market communities to update market survey and keep apprised of changing market conditions
- plan and execute resident activities and events to foster positive community connections
- follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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