Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
overtime pay
Job Description
The Hertz Corporation is a globally renowned car rental company operating several well-known brands including Hertz, Dollar Car Rental, and Thrifty Car Rental. With approximately 9,700 corporate and franchisee locations worldwide, the company offers extensive vehicle rental services across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. As one of the largest airport general use vehicle rental companies in the world, Hertz is synonymous with reliable, convenient, and customer-focused car rental experiences. The Hertz brand is recognized internationally for its commitment to quality service, innovation, and customer satisfaction. The company fosters an... Show More
Job Requirements
- Ability to work in a fast-paced environment with a variety of tasks
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills
- Previous customer service experience
- Strong time management and organizational skills
- Computer literate and detailed oriented
- Must have a valid driver's license with an acceptable driving record
Job Qualifications
- Ability to work in a fast-paced environment with a variety of tasks
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills
- Previous customer service experience
- Strong time management and organizational skills
- Computer literate and detailed oriented
- Valid driver's license with an acceptable driving record
Job Duties
- Ensure optimal operational efficacies to provide customers the best rental car experience
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers
- Assist customers with various post rental inquiries that involve the rental and billing process
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and procedures
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior and exterior of vehicle, filling gasoline tanks and checking fill levels of all fluids
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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