The Hertz Corporation logo

The Hertz Corporation

Sales and Service Specialist

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional Development
Paid holidays

Job Description

The Hertz Corporation is a globally recognized leader in the vehicle rental industry, operating well-known brands such as Hertz, Dollar Car Rental, and Thrifty Car Rental across approximately 9,700 corporate and franchise locations worldwide. These locations span across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. As one of the largest airport general use vehicle rental companies globally, Hertz has established an outstanding reputation for delivering quality and reliable car rental services, making it a preferred choice for millions of customers who require convenient and flexible transportation solutions.

The company t... Show More

Job Requirements

  • ability to work in a fast-paced environment with a variety of tasks
  • ability to demonstrate professionalism, enthusiasm, and outstanding communication skills
  • previous customer service experience
  • strong time management and organizational skills
  • computer literate and detail orientated
  • must have a valid driver's license with an acceptable driving record

Job Qualifications

  • ability to work in a fast-paced environment with a variety of tasks
  • ability to demonstrate professionalism, enthusiasm, and outstanding communication skills
  • previous customer service experience
  • strong time management and organizational skills
  • computer literate and detail orientated
  • must have a valid driver's license with an acceptable driving record

Job Duties

  • ensure optimal operational efficacies to provide customers the best rental car experience
  • provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers
  • assist customers with various post rental inquiries that involve the rental and billing process
  • work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience
  • answer phone inquiries about the hertz/lyft/uber rental car program, rental requirements, billing, rental car extensions, roadside assistance questions and more
  • effectively communicate the hertz/lyft/uber rental car program and procedures
  • maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections
  • ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.