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DePAW Pet Resort logo

Sales and Reservations Specialist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $18.50
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Work Schedule

Rotating Shifts
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Benefits

401(k)
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Vision Insurance

Job Description

DePAW Pet Resort is a premier pet care facility that has been providing exceptional services to pet parents since 1995. As a well-established and trusted community of pet lovers, DePAW Pet Resort specializes in offering comprehensive resort services for both dogs and cats, including boarding, daycare, grooming, and training. This company is dedicated to ensuring the comfort, safety, and well-being of pets while giving their owners peace of mind through outstanding customer service and professional care. Located in a welcoming and pet-friendly environment, DePAW Pet Resort prides itself on its knowledgeable staff who are passionate about animals and committed to... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous inside sales experience preferred
  • Excellent communication skills
  • Ability to multitask
  • Comfortable around dogs of all breeds and sizes
  • Positive attitude and enthusiasm
  • Availability to work full-time Monday to Friday with rotating weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous inside sales or customer service experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Comfortable working with all dog breeds and sizes
  • Willingness to learn and apply proven coaching systems
  • Experience with reservation systems or CRM software is a plus

Job Duties

  • Answering incoming phone calls, voicemails, and emails in a prompt and professional manner
  • Utilizing the company’s proven sales process which ensures overall success
  • Providing accurate and concise information to clients utilizing the tools provided
  • Handling reservation confirmations in a timely manner along with service changes and add-ons
  • Providing facility tours and staffing local pet events
  • Handling dogs that pull, jump up and bark
  • Must be comfortable around all types of breeds and sizes of dogs
  • Providing both written and verbal communication to our customers
  • Other duties and tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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